Photoshop 23 reinstalling itself.

Participant ,
Apr 19, 2022 Apr 19, 2022

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I hope to understand why Photoshop 2022 (v23) keeps reinstalling itself. In the CC app, automatic app updates are disabled, and CC client auto-updates are disabled. Each day I uninstall PS23 and its preferences using the CC app, and the next day it is back on the machine again. This has been going on for about a month. I could ignore its presence, except that each day it claims ownership of all file permissions as well.

Could this be related to Camera Raw; or Lightroom Classic? these are the only "new" apps I am using; all others are 2021-year. MacOS 12.3.

Thank you for any suggestions.

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Adobe Community Professional , Apr 19, 2022 Apr 19, 2022
There should be no automatic updates of anything IF you disabled this feature.  Try logging out, then back into the account again. That might help. 

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Adobe Community Professional ,
Apr 19, 2022 Apr 19, 2022

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There should be no automatic updates of anything IF you disabled this feature. 

Try logging out, then back into the account again. That might help. 


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Participant ,
Apr 27, 2022 Apr 27, 2022

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log out, reboot, log in to CC looks to have broken the cycle. It's been a week now, and PS hasn't reinstalled. Thanks!

 

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Adobe Community Professional ,
Apr 19, 2022 Apr 19, 2022

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How are you uninstalling the app? Are you using the provided uninstaller app?

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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Participant ,
Apr 27, 2022 Apr 27, 2022

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I used the CC app to uninstall, and asked it to remove all preferences. Would you suggest using the manual uninstall from the app library, instead?

 

 

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Adobe Community Professional ,
May 04, 2022 May 04, 2022

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If you used the provided uninstaller you can try using the CC cleaner tool.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Before you do, is your Creative Cloud app up to date? Click the cloud icon in the app and see if it is asking for an update.

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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Explorer ,
May 04, 2022 May 04, 2022

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I have a similar problem.  My CC Desktop tells me PS 23.3.1 is available and I should update it.  Skeptic that I am, I check to see what version I'm running and "About Photoshop" tells me I'm running 23.3.1.

I logged out and back in again.  No help.  It still wants me to update 23.3.1 to 23.3.1.  I'm not going to update Photoshop until someone explains this to me!

Thank you,
Gerry

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Adobe Community Professional ,
May 04, 2022 May 04, 2022

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Log out and back in to the CC desktop app. This forces a rescan of all installed apps.

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Explorer ,
May 04, 2022 May 04, 2022

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Like I said, I did that!

Gerry

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Adobe Community Professional ,
May 04, 2022 May 04, 2022

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Oops, so you did. Sorry.

 

I don't really think it's a big deal. Just leave it, and wait for the next CC app update to see if it clears itself up.

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