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When I try to print old saved PSD files my Photoshop freezes and crashes every time.
I can still print new PSD I have made and also jpeg that I open via Camera Raw.
I run Photoshop 24.0.1 on HP ZBook 15v G5, Windows 10 Pro, everything updated.
What I tried:
- deleted preferences (auto and manual way)
- uninstalled and reinstalled
- PS version 23.5.3
- disabling the GPU acceleration
- deleted the CT Font Cache
Printers works great in every other application.
Any tips or ideas, please help me...
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Here's a thread with a solution that you might try:
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Thanks for the tip...didn't work
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Thanks due to Digitaldog for this info:
Quit Photoshop if running.
Relaunch Photoshop and open the file that you want to print.
Press the Spacebar on your keyboard before you click File > Print
This process resets printer preferences that have been written into the image.
See: https://helpx.adobe.com/photoshop/kb/troubleshoot-printing-problems.html
I hope this helps
neil barstow, colourmanagement net :: adobe forum volunteer:: co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management
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Thanks for the tip...didn't work
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Why did you repost the same question? You already have responses on this thread:
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The other thread is a repost, not this one...
I was informed that it is the best way to get in touch with Adobe staff and there is no possibility to erase this thread...
Sorry about that anyway.
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Open the problematic PSDs, try saving as a TIFF (you can try Save a Copy😞 can you print it?
If that doesn't work, you could try making a new document that is the same size as the PSD, on the PSD*, select all then copy, paste into the new document: can you print it?
* Flatten but do not save after pasting into the other document.