Photoshop 24.1.1 closes after a few seconds

[dumaker]

Adobe Photoshop 24.1.1 - Windows 11.

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Since yesterday, every time I open photoshop (either opening a PSD or the application), a few seconds go by and it closes by itself.

I've tried the usual solutions: open photoshop without third party plugins, install and uninstall, delete the font cache folder, etc.

I have managed to get Photoshop to work only when doing a clean install, without keeping user preferences. But even then, as soon as you customize some settings in Photoshop preferences, the same thing happens again when you close and try to open Photoshop again.

Attached is the error file that looks like it creates when opening a PSD:

16:36:18:522 [ALWAYS] GUDE Logging Started
16:36:18:523 [INFO] SqliteResumeCache::SqliteResumeCache basedirectory is null/empty
16:36:18:523 [ERROR] SqliteResumeCache::CreateSqliteResumeCache creating resume cache pointer failure
16:36:18:523 [ERROR] Initialize resume cache pointer failure
16:36:18:523 [INFO] gude policy POLICY_USER limit (2,2,1) chunk 2097152, chunking (UL 0 DL 1), resXfer 1, adapt 0, NSURL 0, timeout 86400
16:36:18:523 [INFO] Initialized -- gude-lib version: v0.12.1 app: gude
16:36:19:816 [WARN] Ignoring attempt to reinit logging to \gude at level 4 retaining 3 days of logs
16:36:19:816 [INFO] SqliteResumeCache::SqliteResumeCache basedirectory is null/empty
16:36:19:817 [ERROR] SqliteResumeCache::CreateSqliteResumeCache creating resume cache pointer failure
16:36:19:817 [ERROR] Initialize resume cache pointer failure
16:36:19:817 [INFO] gude policy POLICY_USER limit (4,4,1) chunk 2097152, chunking (UL 0 DL 1), resXfer 1, adapt 0, NSURL 1, timeout 86400
16:36:19:817 [INFO] Initialized -- gude-lib version: v0.12.1 app: gude

[seitenkunst]

I have now installed version 24.0 again, at least it works and I can work. But it can't be the solution

[dumaker]

Good afternoon @CShubert . I have created a new user following the instructions and it seems that Photoshop 24.1.1 works correctly... but really for me it's a drama because I have millions of things in my main user 😞 🙂 

[CShubert]

Appreciate you letting us know @dumaker that we have you back up and running.  What are the things you are now missing in the new account? Not sure if we can help for "millions" 😊, but am happy to see what we can do to help on this.

Thank you,

Cory

[dumaker]

hahaha thanks for your time to help with my issue. I'm reading that there are ways to copy exactly one windows 11 account to a new account, so I guess it wouldn't be so dramatic for me 😉 Greetings.

[dumaker · Accepted solution]

Good morning. I update my status:
I finally decided to format my laptop (it needed it). Now Photoshop works perfectly, so something must have corrupted my windows 11 user. I'm still wondering why other previous versions of Photoshop worked correctly, or what exactly happened, but at least I can work with Photoshop again without any problems.
Thanks to those of you who have been helping me with possible solutions in this message thread. Regards.