• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Photoshop 24 do not work !

Community Beginner ,
Nov 04, 2022 Nov 04, 2022

Copy link to clipboard

Copied

Version 23.5.2 works fine but version 24 of PHOTOSHOP crashes when opening a tutorial or a new document !

TOPICS
Windows

Views

227

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 04, 2022 Nov 04, 2022

Copy link to clipboard

Copied

I'm not administrator of my cumputer so any actions requiring rights elevation are not possible.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 04, 2022 Nov 04, 2022

Copy link to clipboard

Copied

What have you done so far, e.g. resetting preferences ?

Can you go to Photoshop's Help >System Info and press Copy. Then paste the info here.

Dave

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 04, 2022 Nov 04, 2022

Copy link to clipboard

Copied

Which version of Windows do you have installed?

Do you get an error messages? If yes, please post the message word-by-word.

Please post your Photoshop system info.  Goto "Help" > "System Info" and copy and paste that here. 

 

Please try to disable the option to "Use Graphics Procesor" from Photoshop by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if that helps. 

 

If you're unable to access Preferences and PhotoShop crashes before that, please go to the location C:\Program Files\Adobe\Adobe Photoshop 202x. Then rename the Sniffer.exe to Old.Sniffer.exe and try launching Photohsop again. 

 

If it helps, you can check out the steps suggested here:  https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html 

 

If the issue persists, you can try to reset the preferences of Photoshop using the steps described here: 

Preferences in Photoshop (adobe.com) 

Please backup your settings before resetting the preferences. You can check: 

Migrate presets, actions, and settings (adobe.com) 

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 04, 2022 Nov 04, 2022

Copy link to clipboard

Copied

You sent me the system info via private message

I saw two issues. First you are using Integrated Intel UHD graphics with a 32 month old driver. Updating the driver may help, but you may have to turn off the GPU in Preferences Performance

Second you only have 12GB free on your scratch disk, which is also your system disk. That is not a lot of space and you are likely to run into issues with large files.

 

Dave

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 04, 2022 Nov 04, 2022

Copy link to clipboard

Copied

Thank you Dave,

Not I can answer directly in the topic (strage I can't before).

I'm not in a position to change the driver of the GPU as I'm not the administrator of my computer also microsoft says that I have the lastest driver.

As indicate by Axel, yes, the solution is for me to turn of the option "Use Graphics Procesor".

With this it works 🙂

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 04, 2022 Nov 04, 2022

Copy link to clipboard

Copied

In the system info thatyou've send tom me in a private message I'll see that you are using the CPU integrated graphic device.

What's the hardware that you're using? Do you have an external graphic card like an NVidia card?

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 04, 2022 Nov 04, 2022

Copy link to clipboard

Copied

No, I don't have any graphic card, this is my company computer and no external graphic card are used.

I appear to be fine for my usage (mostly documents, pdf, indesign...).

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 04, 2022 Nov 04, 2022

Copy link to clipboard

Copied

Here's the system info. I'm posting it here, maybe someone else sees another problemun can help.

 

Version Adobe Photoshop : 24.0.0 20221013.r.59 3a3d761 x64
Nombre de lancements : 1
Système d'exploitation : Windows 10 64 bits
Version : 10 10.0.19043.2130
Architecture système : UC Intel Famille :6, modèle :14, niveau :12 avec MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Nombre de processeurs physiques : 4
Nombre de processeurs logiques : 8
Vitesse du processeur : 2208 MHz
Mémoire intégrée : 7788 Mo
Mémoire libre : 4977 Mo
Mémoire disponible pour Photoshop : 5207 Mo
Mémoire utilisée par Photoshop : 70 %
Gestionnaire d'incidents : Adobe
DCX Version: 6.7.2
SAM SDK Version: 2.0.0-main.1415
ACP.local Status:
- SDK Version: 2.7.1.2
- Core Sync Status: Reachable and compatible
- Core Sync Running: 5.17.9.1
- Min Core Sync Required: 4.3.66.28
Version SDK Live Edit client : 3.91.3
Version de l'assistant Content Credentials : 0.2.3
Canevas de raie manta : Activé.
Calques d'alias : Désactivé.
Palette de touches de modification : Activé.
Highbeam: Activé.
Wintab Digitizer Services
Spec Version 2.0
Impl Version 2.0
Num Devices 1
Taille de la mosaïque d'images : 1024K
Niveaux de mémoire cache de l'image : 4
Aperçu de la police : Moyenne
Version d'HarfBuzz : HarfBuzz non initialisé
TextEngine : moteur de texte unifié
======= GPU
API native stable : Vrai
API OpenGL stable : Vrai
API OpenCL stable : Vrai
Rendu D3D12Warp : Faux
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: Intel(R) UHD Graphics
GPUVendor: INTEL
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 4,217 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Affichage : 1
Limites d'affichage : haut = 0, gauche = 0, bas = 1080, droite = 1920
Affichage : 2
Limites d'affichage : haut = 853, gauche = -1924, bas = 1933, droite = -4
Affichage : 3
Limites d'affichage : haut = -47, gauche = -1600, bas = 853, droite = 0
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[2 ms]
Start RunAllAPIs

[3 ms]
"D:\Programmes\Adobe Creative Cloud\Adobe Photoshop 2023\sniffer.exe" -baseTimeMS=26178503 -comment=Photoshop Version: Adobe Photoshop 24.0.0 20221013.r.59 3a3d761 x64

[5412 ms]
Start GetSnifferResult

[13882 ms]
Start sniffer 2022-11-04 15:43:19
# Photoshop Version: Adobe Photoshop 24.0.0 20221013.r.59 3a3d761 x64
D:\Programmes\Adobe Creative Cloud\Adobe Photoshop 2023\sniffer.exe -baseTimeMS=26178503 -comment=Photoshop Version: Adobe Photoshop 24.0.0 20221013.r.59 3a3d761 x64

{10199 ms}
Start platform native
# displays: 3
Display 0
Display: \\.\DISPLAY2
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,536, 864)
Dimensions: (1,536 864)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Intel(R) UHD Graphics index=0 preferred=1)

Display 1
Display: \\.\DISPLAY1
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-1,924, 853) -> (-388, 1,717)
Dimensions: (1,536 864)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Intel(R) UHD Graphics index=0 preferred=1)

Display 2
Display: \\.\DISPLAY3
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-1,600, -47) -> (0, 853)
Dimensions: (1,600 900)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Intel(R) UHD Graphics index=0 preferred=1)

# devices: 2
Device 0
Name: Intel(R) UHD Graphics
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 3
\\.\DISPLAY2
\\.\DISPLAY1
\\.\DISPLAY3
GPU accessible RAM: 4,217 MB
VRAM: 134 MB
Dedicated System RAM: 0 MB
Shared System RAM: 4,083 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver date: 2020-04-11 000000.000000-000
Driver age: 31 months
Driver version: 26.20.100.8141
Supports UMA: SUPPORTED
D3D-ID: 39745

Device 1
Name: Intel(R) UHD Graphics
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 4,217 MB
VRAM: 134 MB
Dedicated System RAM: 0 MB
Shared System RAM: 4,083 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver date: 2020-04-11 000000.000000-000
Driver age: 31 months
Driver version: 26.20.100.8141
Supports UMA: SUPPORTED
D3D-ID: 39745
End platform native
{10450 ms}

{10450 ms}
Start platform OpenGL
# displays: 3
Display 0
Display: \\.\DISPLAY2
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,536, 864)
Dimensions: (1,536 864)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Intel(R) UHD Graphics index=0 preferred=1)

Display 1
Display: \\.\DISPLAY1
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-1,924, 853) -> (-388, 1,717)
Dimensions: (1,536 864)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Intel(R) UHD Graphics index=0 preferred=1)

Display 2
Display: \\.\DISPLAY3
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-1,600, -47) -> (0, 853)
Dimensions: (1,600 900)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Intel(R) UHD Graphics index=0 preferred=1)

# devices: 1
Device 0
Name: Intel(R) UHD Graphics
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 3
\\.\DISPLAY2
\\.\DISPLAY1
\\.\DISPLAY3
GPU accessible RAM: 4,217 MB
VRAM: 134 MB
Dedicated System RAM: 0 MB
Shared System RAM: 4,083 MB
API version: 4.6 (4.6.0 - Build 26.20.100.8141)
Device version: 4.6 (4.6.0 - Build 26.20.100.8141)
Vendor name: INTEL
Driver date: 2020-04-11 000000.000000-000
Driver age: 31 months
Driver version: 26.20.100.8141
GLSL version: 4.60 (4.60 - Build 26.20.100.8141)
End platform OpenGL
{10603 ms}

{10603 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: Intel(R) UHD Graphics
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 3,266 MB
VRAM: 3,266 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (OpenCL 2.1 )
Device version: 2.1 (OpenCL 2.1 NEO )
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 11 GB / s
Compute score: 190.625
Device name string: Intel(R) UHD Graphics
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL HD Graphics
Platform vendor string: Intel(R) Corporation

Device 1
Name: Intel(R) UHD Graphics
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 3,266 MB
VRAM: 3,266 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (OpenCL 2.1 )
Device version: 2.1 (OpenCL 2.1 NEO )
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 11 GB / s
Compute score: 193.774
Device name string: Intel(R) UHD Graphics
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL HD Graphics
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{13793 ms}

Exit code kExitNormal
End sniffer 2022-11-04 15:43:23
[kStatusNormal, kExitNormal]

[13883 ms]
Finish RunAllAPIs

[13890 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
Type de licence : Abonnement
Numéro de série : 94070636266508822994
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Dossier de l'application : D:\Programmes\Adobe Creative Cloud\Adobe Photoshop 2023\
Chemin des fichiers temporaires : C:\Users\SJOUBE~1.GRO\AppData\Local\Temp\
Le disque de travail de Photoshop comporte l'E/S asynchrone activé.
Volume(s) de travail :
Démarrage, 138.0 Go, 12.5 Go libres
Dossier des modules externes requis : D:\Programmes\Adobe Creative Cloud\Adobe Photoshop 2023\Required\Plug-ins\
Dossier des modules externes principaux : D:\Programmes\Adobe Creative Cloud\Adobe Photoshop 2023\Plug-ins\

Composants installés :
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
AdobeLinguistic.dll Adobe Linguisitc Library 353c9a5
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2022/08/31-09:19:54 79.6dc3128 79.6dc3128
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.d8ca6a0 79.d8ca6a0
AdobeXMP.dll Adobe XMP Core 2022/08/16-18:02:43 79.171c27f 79.171c27f
AdobeXMPFiles.dll Adobe XMP Files 2022/08/16-18:02:43 79.171c27f 79.171c27f
AdobeXMPScript.dll Adobe XMP Script 2022/08/16-18:02:43 79.171c27f 79.171c27f
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
AID.dll AID DLL 1.0.0.33
AIDE.dll AIDE 2022/08/19-19:10:17 79.d7ba922 79.d7ba922
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2023 27.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
AXE8SharedExpat.dll AXE8SharedExpat 2022/08/17-05:51:28 79.43e459d 79.43e459d
AXEDOMCore.dll AXEDOMCore 2022/08/17-05:51:28 79.43e459d 79.43e459d
BIB.dll BIB 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
BIBUtils.dll BIBUtils 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_program_options.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0
DirectML.dll DirectML Redistributable Library 1.8.0+211118-1842.1.dml-1.8.278eec2
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-6.3.3-1-7e78828
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv69.dll International Components for Unicode Build 13.1.a82691a
icudt69.dll International Components for Unicode Build 13.1.a82691a
icuin69.dll International Components for Unicode Build 13.1.a82691a
icuuc69.dll International Components for Unicode Build 13.1.a82691a
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2022/08/17-19:10:18 79.7f05fe0 79.7f05fe0
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.11.20220318.2.b713855
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2022/08/18-19:08:03 79.4e4cf9b 79.4e4cf9b
onnxruntime.dll Microsoft® Windows® Operating System 1.11.20220318.2.b713855
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2023 24.0
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.2.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.2.0.100
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2023 24.0
PSViews.dll Adobe Photoshop 2023 24.0
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
sentry.dll Adobe-Sentry.dll 0.4.17
SVGRE.dll SVGRE 79.f6f03b6 79.f6f03b6
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 22.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.5.1.73e2151 17.5.1.73e2151
wu3d.dll U3D Writer 9.3.0.113
Plate-forme d'extensibilité unifiée uxp-6.3.3-1-7e78828
UPIC 2.5.0


Modules externes requis :

Aérographe 24.0 - du fichier “Filter Gallery.8bf”
Aplatissement 24.0 - du fichier “statistics.8ba”
Aquarelle 24.0 - du fichier “Filter Gallery.8bf”
Asymétrie 24.0 - du fichier “statistics.8ba”
Barbouillage 24.0 - du fichier “Filter Gallery.8bf”
Bas-relief 24.0 - du fichier “Filter Gallery.8bf”
BMP 24.0 - du fichier “Standard MultiPlugin.8bf”
Camera Raw 15.0 - du fichier “Camera Raw.8bi”
Carrelage 24.0 - du fichier “Standard MultiPlugin.8bf”
Chrome 24.0 - du fichier “Filter Gallery.8bf”
Cineon 24.0 - du fichier “Cineon.8bi”
Cisaillement 24.0 - du fichier “Standard MultiPlugin.8bf”
Contour accentué 24.0 - du fichier “Filter Gallery.8bf”
Contour déchiré 24.0 - du fichier “Filter Gallery.8bf”
Contour encré 24.0 - du fichier “Filter Gallery.8bf”
Contour lumineux 24.0 - du fichier “Filter Gallery.8bf”
Contour postérisé 24.0 - du fichier “Filter Gallery.8bf”
Contraction 24.0 - du fichier “Standard MultiPlugin.8bf”
Coordonnées polaires 24.0 - du fichier “Standard MultiPlugin.8bf”
Correction de l'objectif 24.0 - du fichier “Lens Correction.8bf”
Couleurs NTSC 24.0 - du fichier “NTSC Colors.8bf”
Couteau à palette 24.0 - du fichier “Filter Gallery.8bf”
Craie/Fusain 24.0 - du fichier “Filter Gallery.8bf”
Craquelure 24.0 - du fichier “Filter Gallery.8bf”
Crayon Conté 24.0 - du fichier “Filter Gallery.8bf”
Crayon de couleur 24.0 - du fichier “Filter Gallery.8bf”
Cristallisation 24.0 - du fichier “Standard MultiPlugin.8bf”
Croisillons 24.0 - du fichier “Filter Gallery.8bf”
Découpage 24.0 - du fichier “Filter Gallery.8bf”
Demi-teintes couleur 24.0 - du fichier “Standard MultiPlugin.8bf”
Désentrelacement 24.0 - du fichier “Standard MultiPlugin.8bf”
Diagonales 24.0 - du fichier “Filter Gallery.8bf”
Dicom 24.0 - du fichier “Dicom.8bi”
Dispersion 24.0 - du fichier “Standard MultiPlugin.8bf”
Ecart type 24.0 - du fichier “statistics.8ba”
Effet mosaïque 24.0 - du fichier “Filter Gallery.8bf”
Effet pointilliste 24.0 - du fichier “Filter Gallery.8bf”
Emballage plastique 24.0 - du fichier “Filter Gallery.8bf”
Enregistrer pour le Web 24.0 - du fichier “Save for Web.8be”
Entropie 24.0 - du fichier “statistics.8ba”
Eponge 24.0 - du fichier “Filter Gallery.8bf”
Etalement 24.0 - du fichier “Filter Gallery.8bf”
Exporter les tables de correspondance de couleur 24.0 - du fichier “Export3DLUT.8be”
Extension WIA 24.0 - du fichier “WIASupport.8li”
Extrusion 24.0 - du fichier “Standard MultiPlugin.8bf”
Fibres 24.0 - du fichier “Standard MultiPlugin.8bf”
Filtre Camera Raw 15.0 - du fichier “Camera Raw.8bi”
Filtre Collection d'images 24.0 - du fichier “ChannelPort.8bf”
Filtre Rogner et désincliner les photos 24.0 - du fichier “Standard MultiPlugin.8bf”
Flou de l'objectif 24.0 - du fichier “Lens Blur.8bf”
Flou optimisé 24.0 - du fichier “Standard MultiPlugin.8bf”
Flou radial 24.0 - du fichier “Standard MultiPlugin.8bf”
Fluidité 24.0 - du fichier “Liquify.8bf”
Format IFF 24.0 - du fichier “Standard MultiPlugin.8bf”
Fresque 24.0 - du fichier “Filter Gallery.8bf”
Fusain 24.0 - du fichier “Filter Gallery.8bf”
Galerie de filtres 24.0 - du fichier “Filter Gallery.8bf”
Grain 24.0 - du fichier “Filter Gallery.8bf”
Grain photo 24.0 - du fichier “Filter Gallery.8bf”
Grand-angle adaptatif 24.0 - du fichier “Adaptive Wide Angle.8bf”
Halide Bottlenecks 24.0 - du fichier “HalideBottlenecks.8bx”
Halo 24.0 - du fichier “Standard MultiPlugin.8bf”
HDRMergeUI 24.0 - du fichier “HDRMergeUI.8bf”
IGES 24.0 - du fichier “U3D.8bi”
JPEG 2000 24.0 - du fichier “JPEG2000.8bi”
Lueur diffuse 24.0 - du fichier “Filter Gallery.8bf”
Matlab Operation 24.0 - du fichier “ChannelPort.8bf”
Maximum 24.0 - du fichier “statistics.8ba”
Médiane 24.0 - du fichier “statistics.8ba”
Mezzo-tinto 24.0 - du fichier “Standard MultiPlugin.8bf”
Minimum 24.0 - du fichier “statistics.8ba”
Motif de demi-teintes 24.0 - du fichier “Filter Gallery.8bf”
Moyenne 24.0 - du fichier “Average.8bf”
Moyenne arithmétique 24.0 - du fichier “statistics.8ba”
Multiprocesseur 24.0 - du fichier “MultiProcessor Support.8bx”
Néon 24.0 - du fichier “Filter Gallery.8bf”
Noir/Blanc 24.0 - du fichier “Filter Gallery.8bf”
Noyau de mesures 24.0 - du fichier “MeasurementCore.8me”
Nuages 24.0 - du fichier “Clouds.8bf”
Nuages par différence 24.0 - du fichier “Clouds.8bf”
Océan 24.0 - du fichier “Filter Gallery.8bf”
Onde 24.0 - du fichier “Standard MultiPlugin.8bf”
Ondulation 24.0 - du fichier “Standard MultiPlugin.8bf”
OpenEXR 24.0 - du fichier “Standard MultiPlugin.8bf”
Papier gaufré 24.0 - du fichier “Filter Gallery.8bf”
Papier humide 24.0 - du fichier “Filter Gallery.8bf”
Pastels 24.0 - du fichier “Filter Gallery.8bf”
Patchwork 24.0 - du fichier “Filter Gallery.8bf”
PCX 24.0 - du fichier “PCX.8bi”
Photocopie 24.0 - du fichier “Filter Gallery.8bf”
Pinceau à sec 24.0 - du fichier “Filter Gallery.8bf”
Pixar 24.0 - du fichier “Pixar.8bi”
Placage de texture 24.0 - du fichier “Filter Gallery.8bf”
Plâtre 24.0 - du fichier “Filter Gallery.8bf”
Plume calligraphique 24.0 - du fichier “Filter Gallery.8bf”
Point de fuite 24.0 - du fichier “VanishingPoint.8bf”
Pointillisme 24.0 - du fichier “Standard MultiPlugin.8bf”
Portable Bit Map 24.0 - du fichier “PBM.8bi”
Portée 24.0 - du fichier “statistics.8ba”
PRC 24.0 - du fichier “U3D.8bi”
Radiance 24.0 - du fichier “Radiance.8bi”
Rendu de la grille de correspondance de couleur 24.0 - du fichier “Export3DLUT.8be”
Réticulation 24.0 - du fichier “Filter Gallery.8bf”
Rogner et désincliner les photos 24.0 - du fichier “CropPhotosAuto.8li”
Routines FastCore 24.0 - du fichier “FastCore.8bx”
Routines MMXCore 24.0 - du fichier “MMXCore.8bx”
Solarisation 24.0 - du fichier “Solarize.8bf”
Sommation 24.0 - du fichier “statistics.8ba”
Soufflerie 24.0 - du fichier “Standard MultiPlugin.8bf”
Sous-couche 24.0 - du fichier “Filter Gallery.8bf”
SP Substance Suite NO VERSION - du fichier “MaterialSuite.8li”
Sphérisation 24.0 - du fichier “Standard MultiPlugin.8bf”
Substance NO VERSION - du fichier “MaterialFilter.8bf”
Sumi-e 24.0 - du fichier “Filter Gallery.8bf”
Support de script 24.0 - du fichier “ScriptingSupport.8li”
Tampon 24.0 - du fichier “Filter Gallery.8bf”
Targa 24.0 - du fichier “Standard MultiPlugin.8bf”
Tourbillon 24.0 - du fichier “Standard MultiPlugin.8bf”
Tracés vers Illustrator 24.0 - du fichier “Standard MultiPlugin.8bf”
TSL/TSI 24.0 - du fichier “Standard MultiPlugin.8bf”
U3D 24.0 - du fichier “U3D.8bi”
Variance 24.0 - du fichier “statistics.8ba”
Verre 24.0 - du fichier “Filter Gallery.8bf”
Vitrail 24.0 - du fichier “Filter Gallery.8bf”
Wireless Bitmap 24.0 - du fichier “WBMP.8bi”
Zigzag 24.0 - du fichier “Standard MultiPlugin.8bf”

Modules externes tiers et facultatifs : AUCUN


Modules externes dupliqués et désactivés : AUCUN


Modules externes dont le chargement a échoué : AUCUN

Plate-forme d'extensibilité unifiée - Extensions :

Home Screen (Chargé) 6.0.0.31 - à partir du fichier "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-6.0.0\"
CDO: 1.127.1
CmdN: 1.14.4
CDP: 1.151.0
Projects: 1.4.8
Chargé à : 214 ms - impact du temps de lancement : 177 ms
Content Credentials (Chargé) 0.32.22.0 - à partir du fichier "Dossier requis"
Chargé à : 17203 ms - impact du temps de lancement : 170 ms
ccx-timeline (Préparé) 3.1.2.0 - à partir du fichier "Dossier requis"
CCX Commenting UXP Webview (Chargé) 25.5.1.0 - à partir du fichier "Dossier requis"
Chargé à : 17209 ms - impact du temps de lancement : 0 ms
CCX Sharesheet UXP (Préparé) 23.19.4.0 - à partir du fichier "Dossier requis"
Photoshop Cloud Value Dialog (Chargé) 1.0.1.0 - à partir du fichier "Dossier requis"
Chargé à : 223 ms - impact du temps de lancement : 0 ms
Share Panel (Chargé) 1.0.5.0 - à partir du fichier "Dossier requis"
Chargé à : 225 ms - impact du temps de lancement : 0 ms
CC Libraries Panel (Préparé) 3.21.13.0 - à partir du fichier "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\"
CAPTURE: 2.0.41 STOCK: 4.0.2
Substance 3D (Préparé) 0.1.5.0 - à partir du fichier "Dossier requis"
Photoshop UXP Export-As (Préparé) 5.8.15.0 - à partir du fichier "Dossier requis"
Photoshop In App Messaging (Chargé) 2.7.5.0 - à partir du fichier "Dossier requis"
Chargé à : 17211 ms - impact du temps de lancement : 0 ms
Photoshop Selection Feedback (Préparé) 0.5.0.0 - à partir du fichier "Dossier requis"
Plugins Panel (Préparé) 1.4.3.0 - à partir du fichier "Dossier requis"
IC popup message (Chargé) 1.0.0.0
Chargé à : 13472 ms - impact du temps de lancement : 0 ms
Multilayer Protection (Chargé) 1.0.0.0
Chargé à : 13473 ms - impact du temps de lancement : 0 ms
Discover Panel (Chargé) 2.10.0.41 - à partir du fichier "Dossier requis"
Chargé à : 17257 ms - impact du temps de lancement : 16 ms
Neural Filters (Marque déposée) 1.14.7.0 - à partir du fichier "Dossier requis"

Extensions :

Bibliothèques 1.0.0 - A partir du fichier “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - A partir du fichier “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - A partir du fichier “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\extensions\capture\capture.html”
Exporter sous 4.8.15 - A partir du fichier “D:\Programmes\Adobe Creative Cloud\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Exporter sous 4.8.15 - A partir du fichier “D:\Programmes\Adobe Creative Cloud\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - A partir du fichier “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\manager.html”

Modules TWAIN installés : AUCUN

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 04, 2022 Nov 04, 2022

Copy link to clipboard

Copied

When you say you are not the administrator on this machine - are you in an educational environment or have IT managed services? In either case, you should be able to go back to the person who has administration rights to update your graphics card.

Also your Intel UHD Graphics card does not meet all the requirements for current PS builds, which could also be part of the issue.

The minimum speed is 2,000 ops/sec and your card clocks in at 1,083 about half the required speed.

Turning of GPU resolves some issues but also limits what you can do in Photoshop:

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 06, 2022 Nov 06, 2022

Copy link to clipboard

Copied

LATEST

Hi Kevin,

As many large, average and even small companies, IT departement, to reduce risks of cyberattack have removed the administrator rights to everybody.

Updates are managed as batches and it realy complexe to have a IT support for a specific need, for instance, windows is not regonizing but itself that the UHD driver is not the last one.

Luckily, I suceed to get a special support to update the UHD driver.

My needs for adobe suite are so fare fine with my equipement.

 

Kind regards

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines