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Photoshop 24

New Here ,
Apr 26, 2023 Apr 26, 2023

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O meu photoshop estava travando demais desde que atualizou para a versão 24 e agora parou de vez. Não tá abrindo mais.

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Adobe Employee ,
Apr 26, 2023 Apr 26, 2023

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Hi @Joyce2960709779oc sorry to hear this.

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,
Cory

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