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Photoshop 25.1 errors

Community Beginner ,
Nov 28, 2023 Nov 28, 2023

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I have Photoshop 2024. I did get the screen saying the "Intel 46 GPU was outdated". I just clicked ok and went past the error notice. Everything was ok until I updated to v25.1. Then it wasn't ok anymore. On launch it would crash. I loaded the preferences to a folder on the desktop. Then I copied them back again.
After that Photoshop would not start. On attempting to start I got "file not found" errors. I found files of the same name in Adobe Bridge. The last file I had to download from dillme.com. After copying and installing that .dll file Photoshop would show the splash screen and stop. A cmd file would run but it was too fast to read but no text file could be found.
Are there permissions that I needed to apply. I'll have a look and try and find the file names.

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correct answers 1 Correct answer

Community Beginner , Dec 02, 2023 Dec 02, 2023

I had this error, and it seemed nothing I could could do this end helped. Then, as I was about to abandon hope I looked at the latest update, which was 25.2. After installing, all the missing startup warnings came back and its performing  as I remembered it.

This what I did in my installation, and it may not work in your situation.

Thanks to all who assisted.

 

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Community Expert ,
Nov 29, 2023 Nov 29, 2023

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@gregn97071148 what exact GPU do you have in that system and does it meet Photoshop's system requirements

https://helpx.adobe.com/ie/photoshop/system-requirements.html

For the installation issue, try uninstalling and reinstalling using the Adobe cleaner tool

https://helpx.adobe.com/ie/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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Community Beginner ,
Nov 29, 2023 Nov 29, 2023

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The GPU is an Intel R HD Graphics 4600 and I am almost certain that it does
not meet Photoshops system requirements.

I'll have to take a trip to the city and buy one. A point in the right
direction would help.

I'll have a look at the other links that you sent me.



Thanks

Greg Nixon

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Community Expert ,
Nov 29, 2023 Nov 29, 2023

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@gregn97071148 a lot depends on your budget and what your system board and PSU can can take

The HD Graphics 4600 only has a feature level of 11.0 and Photoshop requires a GPU with a feature level of 12 and above

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Community Beginner ,
Dec 02, 2023 Dec 02, 2023

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I had this error, and it seemed nothing I could could do this end helped. Then, as I was about to abandon hope I looked at the latest update, which was 25.2. After installing, all the missing startup warnings came back and its performing  as I remembered it.

This what I did in my installation, and it may not work in your situation.

Thanks to all who assisted.

 

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