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2

Photoshop 25.3 slow to start-up with latest Nvidia drivers.

Community Beginner ,
Jan 07, 2024 Jan 07, 2024

I have a Nvidia  RTX4070 and just installed drivers 546.33 and am now finding that Adobe Photoshop 25.3.1 is slow to start-up pausing on reading brushes for approx 20 seconds before continuing to load. However if I roll back to drivers 537.58 the problem goes away and Photoshop once again starts up ok with no pause. I have also tried 546.01 and they also give me the same pause so appears to be something that has been introduced with the newer drivers after 537.58. Has anyone else encountered any similar issues with the newer drivers?

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Community Expert ,
Jan 07, 2024 Jan 07, 2024

@g1dtf I have version 546.33 installed with an RTX 3090 and not having any issues with Photoshop loading, do you use the Game Ready or Studio driver, Adobe recommends the Studio version, I also don't install the GeForce Experience

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Community Beginner ,
Jan 07, 2024 Jan 07, 2024

I used the Studio drivers and like you omitted Geforce Experience. Can I also assume that you have GPU accelleration (use graphics processor) enabled in Photoshop?

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Community Expert ,
Jan 07, 2024 Jan 07, 2024

2024-01-07 12_39_42-Adobe Photoshop 2024.png

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Community Expert ,
Jan 07, 2024 Jan 07, 2024

No issues here with the same drivers and RTX3090. GPU acceleration is enabled.

I wonder if it is a particular brush?

 

Dave

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Community Beginner ,
Jan 07, 2024 Jan 07, 2024

looks like I have some investigating to do.

 

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Community Beginner ,
Jan 07, 2024 Jan 07, 2024

I have tried un-installing and re-installing Photoshop 25.3.1 but the problem still persists with the new Nvidia drivers. I have noticed that its not always on reading brushes that it pauses for about a minute but sometimes on building color conversion tables. If I disable use graphics processor or GPU compositing in preferences the problem goes away just like installing the older 537.58 drivers. Just to confuse thing further I have tried the latest Nvidia drivers on my backup machine which has an RTX2070 and the same Photoshop setup (cloned prefs) and that starts up normally with no issues. The only guess ive got is there is some issue with the later drivers in combination with my RTX4070, is there anyone that is using a 4070 with the latest drivers with no issues? 

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Community Beginner ,
Jan 21, 2024 Jan 21, 2024

I have the same issues with any driver in the 546 series and it also goes away when I reinstall 537.58.  

I believe 537.58 was the last driver before the 546 series was released. (I don't do beta).   Have you found a solution?  RTX3080ti. 

 

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Community Beginner ,
Jan 21, 2024 Jan 21, 2024

No solution as of yet. Dug out an old sata ssd and going to do a frsh install on Win10 on that and try the 546 drivers to see if I have any luck with that. Just got to faff about with my nvme drive as its under my GPU and dont want to mess up the boot partition so got to remove it before running new setup.

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Community Beginner ,
Jan 22, 2024 Jan 22, 2024

With a fresh install of Windows 10 and Photoshop 2024 I had the exact same behaviour (pausing during startup) with the latest drivers. However with more testing I have pinned the issue down to g-sync settings. If I have it set to enabled for windowed and full screen mode I get the pause but if its set to enable for full screen mode everything starts up as it should with no issues.

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Community Beginner ,
Jan 24, 2024 Jan 24, 2024
Appreciate you for continuing this conversation.  Doesn't seem like any of the adults are listening.
I believe the problem of Photoshop stalling out when opening, is a freesync and g sync compatibility issue.
First of all to enable a freesync monitor, which I am using, with a g sync graphics card you have to enable g sync, g sync compatible in the Nvidia control panel. then: As you stated, thank you very much.
By switching from the 'windowed and full screen mode' option in the nvidia control panel for the g sync options to just the 'full screen mode' option,' the startup problem with photoshop and the latest Nvidia drivers is solved, and program opens correctly.
Next I looked at the windows multiplane overlay driver conflict and registry fix thinking that might help, but it did not.  
However, upon further discovery, when the 'windowed and full screen mode' option is checked in the g sync settings of control panel, As I start photoshop, and it stalls, if I right click on the screen anywhere, then photoshop continues to open immediatly, as if I had closed an error window to continue, even through there wasn't an open error window on the desktop. It seems to me that something was timeing out, and the mouse right click ended that process.
That's all I've got at this point. 
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Community Beginner ,
Jan 25, 2024 Jan 25, 2024
LATEST

I just checked your comments against my system and can confirm - switching to gsync only for full screen IMMEDIATELY resolved the issue. Weird.

 

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