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Photoshop 25.4 problem, looks like GPU not working

Participant ,
Jan 26, 2024 Jan 26, 2024

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Hello,

recently I updated to new 25.4 version and right after that I have problem that looks like no GPU acceleration.

I start Photoshop, everything is ok, works for about hour and then see that everything is freezing. Zoom in and zoom out, panning and other things. For my experience it looks like after some time GPU acceleration is turning off because of some error.

Now I'm downgraded to previous version and check is it works.

My GPU is GeForce RTX 2080 Ti 11264Mb.

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Adobe
Community Expert ,
Jan 26, 2024 Jan 26, 2024

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@SPfoto try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to backup your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

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New Here ,
Feb 02, 2024 Feb 02, 2024

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I down graded to version 25.2 and things are pretty much back to normal. 

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