Photoshop Actions | The Colors In Button Mode | Not Consistently Working For Years

[Jack30401920konx]

Hi All, 

Issue: We have the ability to assign colors to actions, and these are visible once you swithch back to  button mode. What's happening is that I assign the color, and a different color shows up.

Additional Context:  I've been a pro retoucher using PS 40 hours a week since mid 90's PS 2.5.  A few years ago there were three new colors added. Indigo, Fuscia, and Seafoam. Since these color options are added, Nothing is prdeictable at all. If  I assign green, then blue might show up in button mode.  If I assign Fushia, I may get grey. I Sometimes I will get seafoam, indigo assigned properly,  so I save the actions. But when I reboot the next day, those colors change. I load up those saved actions and the colors are wonky again

More Context: It's the same situation across my 3 retouching workstations at home (spanning a few Mac OS generations back to Cheesegrater MP 5.1) and the same at my workstation at my 9-5 job.

Thanks

[Claire H.]

Hi @jackb_Chicago, Welcome to the Photoshop forums! Unfortunately, I could not recreate this issue on my Mac, but let's try to dive a bit deeper and figure this out. Can you send us a bit more information on how to recreate it, as well as screenshots or, ideally, screen recordings of what you're seeing? Can you also share your system info? You can find this by going to Help > System Info, copying and pasting it into a text file, and attaching it here.

In the meantime, please try the following:

1. Update Software: Ensure that Photoshop is updated to the latest version. Sometimes, bugs are fixed in newer releases, and updating can resolve unexpected behavior.

2. Reset Preferences: Resetting Photoshop preferences can often resolve issues related to unexpected behavior. To reset preferences - Press and hold Option + Command + Shift (Mac) while starting Photoshop. A dialog box will appear asking if you want to delete the settings file. Confirm to reset the preferences.
3. Reinstall Photoshop: If the issue persists, consider uninstalling and reinstalling Photoshop to ensure a clean installation.

4. Clear Cache: Clear the cache in Photoshop to resolve issues related to file handling and display. Go to Edit > Purge > All to clear the cache.

If none of these steps work, please send us your system info and screen recordings of your issue. Hope this helps! Thanks! ^CH

[Stephen Marsh · Accepted solution]

@Jack30401920konx + @Claire H. 

A known issue:

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-win-macos-photoshop-action-color-labels-ch...

https://community.adobe.com/t5/photoshop-ecosystem-discussions/color-labels-issue-for-both-layers-am...

[Jack30401920konx]

Hi Stephen,
Thanks so much for letting me know, much appreciated. It appears the bug did start appearing with the added colors Seafoam, Indigo, and Fuschia, that lines up with my experience as well.