Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0

Photoshop acts strangely when using a VPN

Explorer ,
Mar 28, 2019 Mar 28, 2019

Copy link to clipboard

Copied

For example. If I use Image Rotation>Flip Horizontally on a file expecting it to flip the image (incl applied smart filters/effects text etc.) it does. However when I use a VPN often the image and layers etc will flip but the smart effects won't.

Is this some kind of limiting of the software to prevent piracy? I couldn't find any documentation or warnings about using VPNs and it's extremely annoying to have to disable the VPN, and restart Photoshop to get it to work properly.

Views

1.5K
Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 28, 2019 Mar 28, 2019

Copy link to clipboard

Copied

Hi there,


That does not sound right. Could you please let us know the exact version of Photoshop you're working on?
Also, what operating system are you using?
Are you facing a similar issue with any other app apart from Photoshop?

What kind of VPN are you using?

Regards,
Sahil

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Mar 28, 2019 Mar 28, 2019

Copy link to clipboard

Copied

PS v20.0.4

Windows 10 Pro

ExpressVPN.

Illustrator and Indesign get very laggy when using it also.

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 28, 2019 Mar 28, 2019

Copy link to clipboard

Copied

The ExpressVPN app in conflicting with other applications. It doesn't seem like an issue with Adobe Apps. Have you tried getting in touch with the app manufacturer?

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Jul 18, 2019 Jul 18, 2019

Copy link to clipboard

Copied

LATEST

Not a rare case. I often encounter such problems when working too. Unfortunately, browsing and changing settings make little to no effect. The latest VPN version that I've found on this site works fine tho.

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines