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Photoshop and/or Bridge will not open RAW or DNG files

Enthusiast ,
Sep 10, 2023 Sep 10, 2023

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Windows 10 up to todate, Core i7 @ 3.5, 32 gig ram / Photoshop beta up-to-date / Bridge up-to-date

 

I have thousands of RAW files in the Nikon NEF format. For years I have successfully used Bridge to select and open these files, or I could drag a NEF file to Photoshop and it would open in Camera Raw. Now for reasons unbeknown to me, this process has stopped working

 

If I double-click on a raw or DNG file, Photoshop opens and immediately stalls; if I click anywhere in the PS Window, I get the warning tone. I deleted preferences and got the same results. I finally have to invoke the task manager to close PS.

The problem is not a newer camera since my newest are D-500s now 10+ years in service.

 

Bottom line, I cannot open any of my archive RAW or DNG files or new ones I have just shot. I have a major session coming up next week so now I am at my wit's end.

Does anyone have a clue as to what the issue might be. Ten days ago, everyhthing was working perfectly.

Thanks to those who know more than me.

Joe

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correct answers 1 Correct answer

Community Expert , Sep 11, 2023 Sep 11, 2023

Hi @camelbreath you could roll back your version of Camera Raw to the last update and see if that works:

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html

 

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Community Expert ,
Sep 11, 2023 Sep 11, 2023

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Hi @camelbreath you could roll back your version of Camera Raw to the last update and see if that works:

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html

 

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Enthusiast ,
Sep 11, 2023 Sep 11, 2023

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I installed the camera raw plugin from the provided link and got the same results on beta and V. 23. Also the Camera Raw Filter will not work on either version.

Thanks,

Joe

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Community Expert ,
Sep 11, 2023 Sep 11, 2023

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quote

I installed the camera raw plugin from the provided link

Which one? 

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Enthusiast ,
Sep 11, 2023 Sep 11, 2023

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15.5

 

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Community Expert ,
Sep 11, 2023 Sep 11, 2023

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How about 14.5? 

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Enthusiast ,
Sep 12, 2023 Sep 12, 2023

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CP, you sent me in the right direction. I ran the 14.5 installer and Bridge will now open NEF raw files. I went to HELP>About -- the version running now is 13.0.4.755.

Thanks for your help,

Joe

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Community Expert ,
Sep 12, 2023 Sep 12, 2023

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LATEST

15.5 is current. 14.5 is the previous version.

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Community Expert ,
Sep 11, 2023 Sep 11, 2023

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Windows 10 up to todate, Core i7 @ 3.5, 32 gig ram / Photoshop beta up-to-date / Bridge up-to-date

Photoshop Beta? 

Please try with Photoshop proper. 

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Enthusiast ,
Sep 11, 2023 Sep 11, 2023

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I did and the results were the same.

Thanks,

Joe

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