Photoshop-Anmeldung nicht möglich

New Here ,
Jun 11, 2022 Jun 11, 2022

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Ich bekomme, wenn ich Photoshop öffnen will (habe ein Abo) die Meldung: Deine Adobe-Seriennummer ist abgelaufen oder ungültig. Mein Abo ist bezahlt. Ich habe irgendwo gelesen, dass die Mindestanforderung ans System 10.15 ist - ich habe Sierra 10.12.8 und bin auf dem neuesten Stand. Was kann ich tun?

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Adobe Community Professional ,
Jun 11, 2022 Jun 11, 2022

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Do you have...

  1.  an older version of Photoshop which you paid for outright with a serial number, or
  2.  a current subscription to the Creative Cloud version of Photoshop?

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New Here ,
Jun 12, 2022 Jun 12, 2022

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No. 2 - I have a current subscription to the Creative Cloud of Photoshop.

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New Here ,
Jun 16, 2022 Jun 16, 2022

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Does nobody have an idea what the problem is? I'm paying for a subcription, and cannot use the program - very frustrating...

Is there no one I can ask directly at Adobe? A phone number, an email address...

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