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Photoshop (Beta) v. 25.9 cannot be started

New Here ,
May 01, 2024 May 01, 2024

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After updating Photoshop v.25.9, applications cannot be launched. An error message pops up - see attachment. Thanks for your help, R.Holman

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correct answers 2 Correct answers

Community Expert , May 01, 2024 May 01, 2024

@RHolman Photoshop version 25.9 is still in Beta, try reporting the issue on the Photoshop Beta forum

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Community Expert , May 01, 2024 May 01, 2024

A beta version is strictly for testing purposes and this is exactly the kind of thing you should expect. Report it on the beta forum.

 

If you need a stable version and don't want to be a beta tester, don't install the beta. Use the production version.

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Community Expert ,
May 01, 2024 May 01, 2024

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@RHolman Photoshop version 25.9 is still in Beta, try reporting the issue on the Photoshop Beta forum

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Community Expert ,
May 01, 2024 May 01, 2024

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A beta version is strictly for testing purposes and this is exactly the kind of thing you should expect. Report it on the beta forum.

 

If you need a stable version and don't want to be a beta tester, don't install the beta. Use the production version.

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Explorer ,
May 02, 2024 May 02, 2024

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Same problem here

 

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Community Expert ,
May 02, 2024 May 02, 2024

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And the same answer: report it on the beta forum.

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Explorer ,
May 02, 2024 May 02, 2024

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And the same answer, if you are not an admin to migrate, and there is no solution, don't interfere.
Responding to users in a rude and ironic way, who do you think you are?

An admin can migrate to the correct forum.

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Community Expert ,
May 02, 2024 May 02, 2024

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Ok, sorry about that. Didn't mean to be rude, just succinct 🙂

 

But there is an important point behind this. The beta release is strictly for testing purposes. When you download it, you agree to report the problems you find to Adobe. That's the deal. So it's natural that you connect to the beta forum right away. 

 

Many people see the beta as simply the "newest feature" release. That's a misunderstanding. It's not a stable release and it's not supposed to be. Its whole purpose is testing and exposing problems.

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Explorer ,
May 02, 2024 May 02, 2024

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Okay, we all know what 'beta' means here, and we're part of making the program better by reporting these bugs. Chill out. If it's in the wrong place, the admins will move it.

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Community Expert ,
May 02, 2024 May 02, 2024

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@AlexDSBR there's no way that volunteer moderators can monitor all the post in this community, hence some post may not be moved to the correct community in a timely manner and that's why we encourage people to post to the correct community as they have a better chance of getting a reply to the issue quicker.

Adobe admins do occasionally post in this community, but very seldom move post to the correct community, this is left to the volunteer moderators.

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New Here ,
May 05, 2024 May 05, 2024

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I have same problem 😞

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