Photoshop bugging out constantly, difficult to keep a workflow

New Here ,
May 27, 2022 May 27, 2022

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I recently updated to a computer with windows 11 home and the bugs, crashes and spasms on photoshop are getting insane. 

Here is a list:
- random spasms in the scrubby zoom where is causes it to spasm and pixelate 
- the brush stops working entirely
- after that all tools stop working, where the top tool bar with t he settings displays the settings for the new tool for a few seconds before returning to a previous tool
- stops accepting all forms of commands at all
- freezes, without crashing or anything

- frozen on a wrong value window, unable to even save

I have 32 gigs of ram and it does get filled extremely quickly so I do keep an eye on that, however these freezes shouldnt be because of the ram since when they occur the ram usually isnt full. I know when it fills up because photoshop slows down and starts lagging, but these are completely different. 
The graphics card is an nvidia 3080 with a studio driver so I don't think that could be the problem.

All in all it is getting soooo frustrating to try and work with the program randomly, essencially crashing at least 4-10 times a day. LUCKILY I can press cntrl+S and save even when such a crash occurs. 

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Adobe Employee ,
May 27, 2022 May 27, 2022

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Hi @gerintzeto, let's see if we can get you back to a working state.

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

If it does solve the problem, I would like to get the folder of settings to try and figure out what is bad with them. 

 

Thank you,

-- Cory

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