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Photoshop can't be installed

New Here ,
Oct 26, 2022 Oct 26, 2022

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Hi everyone! I hope all you doing well.

 

My name is Eleni, I am using photoshop about a year now. 

 

Some days ago I upgrade my GPU and from then photoshop can't open

I uninstall and re-installed it, I try to figure out what is happening two weeks now.

 

Here are my PC characteristics, please could anyone have an idea how to solve this issue?

 

Processor - AMD Ryzen 5 2400G with Radeon Vega Graphics 3.60 GHz

installed  RAM - 32.0 GB (30.9 GB usable)

Windows 11 Pro

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Cross-app workflows , Windows

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Community Expert ,
Oct 26, 2022 Oct 26, 2022

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You might check to make sure that you have the latest driver:

 

And here is a page with recommendations for troubleshooting your GPU:

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New Here ,
Oct 26, 2022 Oct 26, 2022

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Hi Myra, thanks for your reply, 

my Drivers are the latest version.

 

I still look for a solution.

Have a nice day ahead.

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Community Expert ,
Oct 26, 2022 Oct 26, 2022

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Hi, which Graphic Card did you add?

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New Here ,
Oct 27, 2022 Oct 27, 2022

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Hi PECourtejoie

I am using AMD Ryzen 5 2400G with Radeon Vega Graphics.

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