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Photoshop Can't Detect My GPU (AMD)

Explorer ,
Apr 27, 2021 Apr 27, 2021

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After the last update Photoshop shows me this

PsIsSoDumb.PNG

Now, This is my computer

CLEARLY NOT A GPU.jpg

How do I solve this?

Photoshop Version: 22.3.1 20210406.r.122 990be2c x64

Amd Driver: 21.4.1

GPU: Amd Xfx rx 5600 xt thicc III ultra

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correct answers 1 Correct answer

Community Expert , Apr 27, 2021 Apr 27, 2021

It a known problem. There are several posts for this issue.

Gelöst: P: Graphics card not detected in Photoshop 22.3.1 ... - Adobe Support Community - 11972040

 

 

[Edit by AxelMatt]

[Deleting two links to the Photoshop Feedback forum, because the forum is no longer available.]

 

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Community Expert ,
Apr 27, 2021 Apr 27, 2021

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It a known problem. There are several posts for this issue.

Gelöst: P: Graphics card not detected in Photoshop 22.3.1 ... - Adobe Support Community - 11972040

 

 

[Edit by AxelMatt]

[Deleting two links to the Photoshop Feedback forum, because the forum is no longer available.]

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 23H2 -- LR-Classic 13.4 - Photoshop 25.11 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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Explorer ,
Apr 27, 2021 Apr 27, 2021

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Thanks, I rolled back to version 22.2, all following to that seemto have this issue, at least with my card.

Paying for these softwares is becoming more and more painful with every update...

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Explorer ,
Apr 29, 2024 Apr 29, 2024

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This doesn't help because all those links just go back to the main page and seem to be deleted or something.

 

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Community Expert ,
Apr 29, 2024 Apr 29, 2024

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@TheeDodger maybe if you provided more detailed information about your issue someone may be able to help, two of the links are for the Photoshop Feedback forum which is no longer available

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Explorer ,
Apr 29, 2024 Apr 29, 2024

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Okay. My issue is that when I encounter something marked "Correct answer" and said answer says "follow these links to see the solution" and those links don't work, I feel that it would be appropriate to revisit and unmark this as "correct answer" and stop pretending the solution is present.

I also have a separate issue where I tend to prefer people follow the community guidelines that say to be kind and respectful, rather than to snark on me pointing out broken links are being reported as "the correct answer".

I also had an issue with Photoshop not detecting my GPU, but I'm sure you could pick that up from context.

Thanks for all the help!

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Community Expert ,
Apr 29, 2024 Apr 29, 2024

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Those links were working at the time the original thread was created in 2021 and the thread was marked as correct in 2021, the top link still works, as I already mentioned the Photoshop Feedback forum is no longer available hence the other 2 links not working.

If you find my post disrespectful, you can always hit the report button.

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Explorer ,
Apr 29, 2024 Apr 29, 2024

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The top link says to "upgrade" to Photoshop 22.4 to fix the issue.

Thanks for all the help!

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Community Expert ,
Apr 29, 2024 Apr 29, 2024

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@TheeDodger 

The post you're referring to was valid when it was written several years ago.

 

If you have a specific problem, I suggest you start a new thread. Include as many details as possible. Go to Help > System Info, and paste the enire contents in a post here. That will show your full GPU configuration.

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Community Expert ,
Apr 29, 2024 Apr 29, 2024

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I've edit my answer and delete the appropriate links.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 23H2 -- LR-Classic 13.4 - Photoshop 25.11 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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