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Photoshop Can't Open more then 2 Files/Windows

Community Beginner ,
Aug 18, 2021 Aug 18, 2021

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Hello Photoshop Community,

 

Yesterday I updated the latest version of Photoshop, Version 22.5. After the update my Photoshop is showing some sort of bug/problem. When I want to open more then 2 files (psd/psd/jpeg etc.) I crashes. For example, when I opened a PSD file and within that file I open a Smart Object (what will open in a new window) nothing will happen, but when I open one more PSD file or Smart Object, Photoshop will start to crash and have to restart Photoshop again. It does this for 2 days now and everytime I open 3 windows/files it will happen. 

 

Is there anyone else who encountered this problem or has a solution tho fix this?

 

P.S. This happes on a Windows 10 laptop

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Adobe Community Professional ,
Aug 18, 2021 Aug 18, 2021

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Hi, have you tried to do a rest of the Adobe Photoshop preferences?

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Community Beginner ,
Aug 18, 2021 Aug 18, 2021

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I have and no luck there! Since the update PS is not workable aymore

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Community Beginner ,
Aug 18, 2021 Aug 18, 2021

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That didn't help for me, it still crashes.

 

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Adobe Community Professional ,
Aug 18, 2021 Aug 18, 2021

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Here's a page with some things you could try. I see you have tried some things already, like resetting preferences:

https://www.howtogeek.com/675751/how-to-fix-adobe-photoshop-cc-if-its-crashing-or-slow/

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Community Beginner ,
Aug 18, 2021 Aug 18, 2021

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This didn't help either. It still doesn't help. I think it's a bug or something in the newest update of Photoshop.

 

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Community Beginner ,
Aug 18, 2021 Aug 18, 2021

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So I have found A solution. I deinstalled the latest version of Photoshop and installed the previous version and now everything seems to work like it should be. So I think it is a bug in the latest update of Photoshop.

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Community Beginner ,
Aug 18, 2021 Aug 18, 2021

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I did the same as well!

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New Here ,
Oct 03, 2021 Oct 03, 2021

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This is happening on my computer and we use Adobe Photoshop for work and it's very frustrating.

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Adobe Employee ,
Oct 17, 2021 Oct 17, 2021

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Hi,

 

We are extremely sorry about the issue you are facing.

We need few information from you to understand the issue, please provide the details:

  1.  The test files, share as shared asset in cloud/ or message me directly.
  2.  System Information (Help>System Info)
  3.  Zip the Settings folder and share the same, path :

 Windows : Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings 

 

Thanks,

Agrita Jain

 

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Community Beginner ,
Oct 18, 2021 Oct 18, 2021

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Hi Agrita,

I had this issue with 22.5 now with 22.5.1 the issue is not there anymore.
I solved it by going back to 22.4.3 at that moment. Then later it was
automatically updated again to 22.5.1

Met vriendelijke groet,

Marc Bruns
[PII removed by moderator]

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New Here ,
Oct 28, 2021 Oct 28, 2021

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I'm experiencing the same issues as well with same parameters. 

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New Here ,
Oct 28, 2021 Oct 28, 2021

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I also have been having the same issue.  Opens two files just fine then if I open a third it stops responding.  The files are less than 500K in total.  I have been only opening one file at a time and figured I would try again tonight since Photoshop was updated to version 23, but the issue remains.  I guess it is back to only working on one or two files at a time.

 

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New Here ,
Nov 09, 2021 Nov 09, 2021

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LATEST

Having the same problem in here. It is crazy annoying. Do you have any solving? 

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