Photoshop can't open NEF files from a NAS

New Here ,
May 26, 2022 May 26, 2022

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It's now May 26, 2022 and I am using a Synology NAS with Photohop 23.3.2 with Camera RAW vs 14.3.0.1072 and cannot open "NEF" RAW files from my Synology NAS drive. This is the main reason I purchased and set up my NAS drive. I have talked with Adobe techs at great length, and still don't have my issue resolved.  Can anyone help?  

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Adobe Community Professional ,
May 26, 2022 May 26, 2022

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Let's just get the dumb question out of the way. Can you happily open these files from your local drive?

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New Here ,
May 27, 2022 May 27, 2022

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Yes, if I copy the NEF files from my NAS to my local hard drive, I can open the NEF file with Photoshop

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Adobe Employee ,
May 27, 2022 May 27, 2022

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Hi @Doughboy603, sorry to hear you are having issues with your RAW workflow.  Could you share your process, what are the steps you are doing and any screenshots of the errors you are seeing?  Have you contacted Synology to see if they have any updates/support on this.  Checking the web they seem to have some issue with other RAW files, so maybe that would be a start?  If you can open your RAW files locally, it seems that would be a direction to look into if you have not already.

 

Thank you,

-- Cory

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