Photoshop can't play and export animation, Apple M1

New Here ,
Apr 20, 2021 Apr 20, 2021

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I usually import files as a psd sequence from after effects. Everything was fine on the Intel mac, but playback and export doesn't work on the m1. The Layers and Playback panel displays an icon with a question mark.

Photoshop and After Effects latest version.

Has anyone had a similar problem?

Maybe I need to change something in the settings?

I hope for help.

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New Here ,
Aug 06, 2021 Aug 06, 2021

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 HELLO Andrey, i had the same problem but what you can do is download the oldest version , it might be 22.2 intel core.  

i hope this work on you , 

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Community Beginner ,
Jan 10, 2022 Jan 10, 2022

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I have the same issue and verting to the oldest version doesn't help either.
Any other ideas?

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Community Expert ,
Jan 10, 2022 Jan 10, 2022

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Hello, for the moment, you need to open Photoshop in Rosetta mode (the easiest is to go in the Creative cloud app, Under the "Installed" section, find your app and then select the More actions icon (...) and select the Open (Intel) button: 

example on this page: https://helpx.adobe.com/creative-cloud/kb/troubleshoot-common-addon-installation-issues.html )

 

more info: https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html

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