Photoshop can't save open file because it cannot be found on macOS 12.2.1

Contributor ,
Apr 28, 2022 Apr 28, 2022

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Hey, 

 

since yesterday I canot save a dng as psd that i opend from an extarnal drive. 

Latest PS

Mac Pro M1 (16,2021) 

MAcOS 12.2.1

 

this is the error in german

Die Datei konnte nicht unter "L1220001.psd" gespeichert werden, weil die Datei nicht gefunden werden konnte.

 

And yes I found an adobe document that is very wage on what I should change in the security preferences. 

I can olny see that everything is setup correctly. 

photoshop is there as app that is allowed to read/write files. 

 

I can save the files on the internal drive though. 

 

what do i need to do? 

 

thanxs Peter 

 

rejoice in the way things are.
When you realize there is nothing lacking,
the whole world belongs to you.>Be content with what you have;
rejoice in the way things are.
When you realize there is nothing lacking,
the whole world belongs to you.
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Adobe Employee ,
Apr 29, 2022 Apr 29, 2022

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Hi,

 

We're sorry about the trouble with Photoshop. Would you mind sharing the exact version of Photoshop you're working on?

 

Please add Photoshop to the Accessibility list on your Mac along with Full disk access by following the steps suggested here: https://community.adobe.com/t5/photoshop-ecosystem-discussions/quick-tips-learn-how-to-give-full-dis...

 

If the issue persists, you can try to reset the preferences of Photoshop using the steps mentioned here: https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

Please backup your settings prior to resetting the preferences. You can check: https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

 

Let us know how it goes!

Regards,

Nikunj

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Community Beginner ,
Apr 29, 2022 Apr 29, 2022

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Make sure you have that external plugged in when trying to access it. If you try to open from your recently open list, it could result in an error. Once it's plugged in, open that file, then save it as a PSD in a new location. Keep us updated.

 

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Contributor ,
May 01, 2022 May 01, 2022

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Hey, 

 

the external drive was allways pluged in. 

I am clueless. 

I copied the complete drive over the weekend and with the new drive I have the same problem! 

What security problem or other problem could that be? 

I updateted the app to the newest version.

PS 23.3.1

This is really frustrating. 

This is my complete archive. And it would be a disaster. 

The Drive is in APFS.

What I can see is, that is does not appear as scretch disk in the preferences. 

kind regards Peter 

rejoice in the way things are.
When you realize there is nothing lacking,
the whole world belongs to you.>Be content with what you have;
rejoice in the way things are.
When you realize there is nothing lacking,
the whole world belongs to you.

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