• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Photoshop can't show after clicking Save As on iMac

New Here ,
Dec 07, 2020 Dec 07, 2020

Copy link to clipboard

Copied

I using iMac2019 and not long ago I getting problem that software can not show about detail  after click Save as... once I try to uninstalled and then install Adobe photoshop (and Ilustrator have this problem too). So It doesn't work. I dont know how to fix them. My work so important but now I can not save my work file. Can anyone help me to solve this problem I'll so much thankful. 

 

 

{Thread title edited by moderator}

Views

537

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 08, 2020 Dec 08, 2020

Copy link to clipboard

Copied

Hi,

 

We're sorry about the trouble with Photoshop. Would you mind sharing the exact version of Photoshop you're using along with the macOS version you're running on the computer? Are you not getting the Save As dialog box at all after clicking the menu option?

 

If you're working on macOS Catalina or macOS BigSur, please go to the System Preferences for your Mac, then Security and Privacy, then select the Privacy tab. Then select Accessibility from the list to the left and check if you see Photoshop added to the list with a check mark in front of it. If Photoshop is not a part of the list, please add it by unlocking the window first using the lock at the bottom left, then clicking the + icon and navigating to the Applications folder. Also, grant permissions to Photoshop under Full disk access located in the same list as Accessibility. Once done, restart the Mac and check if it helps.

 

Let us know how it goes!

Regards,

Nikunj

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 16, 2022 Nov 16, 2022

Copy link to clipboard

Copied

LATEST

Hi I Nikunj I have same kind of problem too. I can not click on save button because it is out of dialog box. I am using 23.5.2 but I also used downgraded version too like 24 but I think may because of Macos Ventura 13.0 too.I don't know how to deal with since I have got too many jobs to handle in my hand. Can you help me about this issue. 

 

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines