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Photoshop canvas opens with solid green image- display issue

Explorer ,
Sep 13, 2021 Sep 13, 2021

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DISPLAY ISSUE: Creating a new image, or opening existing image, will produce a solid bright green field that obscures everything. The green is RGB 0/255/0, so it is pretty hard to look at. I have plenty of memory and HD disk space. I cannot make an jpg or any file display due to the solid green field. This obviously makes photoshop unusable.

 

screen shot shows example of problem

 

 

photoshop v22.4.2 creative cloud

3.4 GHz Quad-Core Intel Core i5

Radeon Pro 570 4 GB

40 GB 2400 MHz DDR4

imac iMac (Retina 5K, 27-inch, 2017) 

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macOS

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Adobe Community Professional ,
Sep 13, 2021 Sep 13, 2021

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Go into  Prefs / General and hit the button at the bottom to reset preferences on quit.  Then Quit and restart your Mac, then restart PS.  That should solve the problem

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