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Photoshop cc 2017.1.6 Speicherproblem mit jpeg

New Here ,
Jan 08, 2025 Jan 08, 2025

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Hallo, ich habe plötzlich ein Problem mit Photoshop cc 2017.1.6. unter Windows 11.

Alles funktionierte bisher einwandfrei und plötzlich ist es nicht mehr möglich eine jpeg-Datei als jpeg-Datei in einem anderen Verzeichnis/Partition zu speichern oder zu exportieren.

Es wurden keinerlei Updates, auch nicht von anderen Programmen, installiert

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Adobe
Adobe Employee ,
Jan 08, 2025 Jan 08, 2025

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Google translate: 

Hello, I suddenly have a problem with Photoshop cc 2017.1.6. under Windows 11.

Everything worked fine until now and suddenly it is no longer possible to save or export a jpeg file as a jpeg file in another directory/partition.

No updates, including those from other programs, were installed

 

Reply: 

Whenever you see new unexpected behavior, the most likely solution is going to be resetting the application preferences. See: https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

If that doesn't work and you are able to save to other locations successfully, you may need to check the directory/partition that you are attempting to save to. There may be some permission, formatting, or communication issues which prevent Photoshop from working with that location. 

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New Here ,
Jan 09, 2025 Jan 09, 2025

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Hallo BrettN,

danke für Deine Antwort.

Wäre es auch möglich mit dem Adobe CC Cleaner Tool eine Reparatur durchzuführen? Oder kannm man damit nur ein Programm de-installieren?

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Community Expert ,
Jan 09, 2025 Jan 09, 2025

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LATEST

With the Adobe Cleaner Tool you can't do any repairing. You can only deinstall Adobe applications.

Use the Creative Cloud Cleaner tool to solve installation problems

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 24H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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