Photoshop CC 2017 freezes when I use the Camera Raw Filter

[aletheado]

Since I updated to Photoshop CC 2017 when i select camera raw filter, make my adjustments and then click ok the entire program stops working. Is anyone else having this issue or know what I can do to fix it.

I am using Windows 10 32 bit.

[Bob_Hallam]

There are many issues with this lastest version of the Windows 10 OS.  It appears to be a change to the Windows Color System that was not correct or not communicated to Adobe. 

[aletheado]

Things on my windows 10 were working just fine till I updated to the CC 2017 last night. The only issue I have come across since then is the Camera Raw Filter locking up the program.

[ricks12225807]

I am having the same issue after updating.

[davescm · Accepted solution]

Hi

Try this:

Go to Photoshop Preferences > Camera Raw   and uncheck "Use Graphics Processor"

Dave

[ricks12225807]

Thanks Dave, but have tried this earlier and still freezes. Manage to open one image from Bridge to Photoshop CC but freezes after I save the image to a folder.

[Bob_Hallam]

Install the latest upgrade to CC 2018, and let me know if this doesn't solve the problem. 

[ricks12225807]

Hi Bob,

CC 2018 is the program I downloaded when the problem started.

Have uninstalled it twice and reinstalled it but the problem still occurs.

Even tried going back to 2017 program still no luck.

[Bob_Hallam]

Ok Uninstall again, then use the Adobe CC Cleaner tool to get rid of the bad pieces causing this problem.  Thenk reinstall yet again.  

Here's a link to the CC Cleaner tool:

https://helpx.adobe.com/creative-cloud/help/download-install-app.html

[ricks12225807]

No luck, have ran the Adobe CC Cleaner and reinstalled the program, still the same issue.

[Bob_Hallam]

Then look to your OS and see if there are updates or patches or such to correct the basic framework that supports the Adobe Software.  Something in the OS is preventing your CC from communicating properly. 

[OtterlyAdorable]

Hey, so I had this same problem and I searched for ages to figure out how to fix it.

Here's how.  (This worked for CC 2018 version, too.)

How to Fix Camera Raw Filter Freezing Photoshop 2017- Finally Fixed - YouTube

Good luck!

[ricks12225807]

Many thanks you are a legend...it works.