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Photoshop CC 2019 has deleted my psb file.

New Here ,
Feb 10, 2019 Feb 10, 2019

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I'm very angry, Photoshop CC 2019 has deleted my psb file. I've been working many days in one project for a client and today, I decided not to save the file (.psb) because I did not want the new changes. When I did click on "not save" the file did not exist anymore in my computer. The .psb disappeared by magic. I've lost many days of work and I would like to know why Photoshop CC 2019 or Adobe did it.

Does anyone know something about it? Is there any solution?

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Advocate ,
Feb 10, 2019 Feb 10, 2019

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have you looked to see if it is still available in the dropdown menu for "Open Recent"? Have you looked in the trash to see if the file was actually moved there?

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New Here ,
Feb 10, 2019 Feb 10, 2019

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There is nothing in the trash and I tried to "Open Recent" and the file is not there like if it never been there. I don't understand anything.

I found this spanish article but I still would like to know why.

Adobe Photoshop CC 2018 puede borrarte un archivo

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Adobe Community Professional ,
Feb 10, 2019 Feb 10, 2019

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If you did not run a backup, Download ShadowExplorer  may check your drive for stored or shadow copies.

The download and instructions are in the link.

If you have MacOS, we can see what options you have there.

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Adobe Community Professional ,
Feb 10, 2019 Feb 10, 2019

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There is apparently an issue with files disappearing when saved to Mac OS desktop. Not Photoshop's doing - apparently something with iCloud or Time Machine or something.

Google it.

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New Here ,
Jul 13, 2021 Jul 13, 2021

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We had a similar problem. Apparently when saving the PSB it doesn't always save it automatically in the same location as the PSD. When photoshop asks to save your PSD as a PSB make sure the filelocation is the same. In windows you can do a fileseach typing "*.PSB" and it will list all the PSB's on your drive. That's how we recovered our file.

 

 

 

 

 

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