Photoshop CC 2019 menu items stopped working

[BlackVelvetElvis]

Photoshop CC 2019 all of the sudden I open Photoshop, and try to open a document and nothing happens. The menu items, keyboard shortcuts and drop down menu items do not work. I uninstalled and reinstalled Photoshop, restarted my MacBook Pro to no avail. Suggestions?

[Discussion moved from Adobe Creative Cloud to Photoshop - Mod]

[John Waller]

Have you tried resetting Preferences?

Preferences in Photoshop

[BlackVelvetElvis]

Got it to work perfectly last night, after opening preferences. Thanks.

Opened this morning and Photoshop is completely non-functional again. Can't even open preferences to make any changes.

I'll wait another hour and try again. Baffling. Can't figure out the common element

Steve

[Peru Bob]

What are your computer specs and operating system?

[BlackVelvetElvis]

MacBook Pro (Retina, 13-inch, Early 2015), running Mac OS 10.14.3 Mojave.

All other Adobe Creative Cloud apps are working fine (InDesign, Illustrator, Acrobat . . . )

[Peru Bob · Accepted solution]

I would use the Cleaner tool and reinstall:

Use the Creative Cloud Cleaner Tool to solve installation problems

[BlackVelvetElvis]

That seems to have worked. Found some stray Photoshop 17 files, that may have been the issue. Thanks!