Photoshop CC 2021 no abre archivo de video MP4

[defaulty7mpuqp7xv6k]

Hola! hace dias que intento abrir un video mp4 para exportarlo en gif, lo abro incluso dentro de la linea de tiempo y sigue apareciendo error.  He reinstalado el programa y nada. 

[J453]

If you're on a new Apple M1 processor machine, video isn't current supported. It's coming in the future. https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html 

[defaulty7mpuqp7xv6k]

No i'm not, its an old IMac 

 

[Francisco2226977643ku]

WHAT LATER WILL IT TAKE FOR THE VIDEO TO COME OUT? THANKS

[Derek Cross]

Can you expand your question?

[Francisco2226977643ku]

Hello, I am writing to you to know if you can help me how to solve the problem that I cannot process video on my mac. I have a mac with an m1 processor.

I don't see the option to create a timeline

[Jorgebs75336819]

buenas tardes. No me abre un video en photoshop 2023 ni 2021 

[Derek Cross]

File > Open (assuming the video is in MP4 format)

[Jorgebs75336819]

Mov mp4. Not Open 

[Derek Cross]

If you have the Adobe Media Encoder, you can try to see if you can process the format of the video to a compatible version.

[Juan Carlos31429050hdf5 · Accepted solution]

Hola Pudiste solucionar el problema?
A mi me pasa lo mismo.

Saludos

[Marc Sala]

Hola a todos,

Tengo el mismo problema con los archivos de video.
¿Alguien ha podido solucionarlo?

[Derek Cross]

Please elucidate – what is your problem?

Include your system details (InDesign version and OS version) and how much RAM and spare hard-disk capacity you have and the final output format for this document.