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Photoshop CC 2021 no abre archivo de video MP4

New Here ,
Sep 21, 2021 Sep 21, 2021

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Hola! hace dias que intento abrir un video mp4 para exportarlo en gif, lo abro incluso dentro de la linea de tiempo y sigue apareciendo error.  He reinstalado el programa y nada. 
Captura de Pantalla 2021-09-21 a la(s) 16.18.11.pngCaptura de Pantalla 2021-09-21 a la(s) 16.18.22.png

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correct answers 1 Correct answer

New Here , Dec 22, 2023 Dec 22, 2023

Hola Pudiste solucionar el problema?
A mi me pasa lo mismo.

 

Saludos

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Adobe
Adobe Employee ,
Sep 21, 2021 Sep 21, 2021

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If you're on a new Apple M1 processor machine, video isn't current supported. It's coming in the future. https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html 

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New Here ,
Sep 21, 2021 Sep 21, 2021

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No i'm not, its an old IMac 

 

Captura de Pantalla 2021-09-21 a la(s) 17.45.24.png

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New Here ,
Dec 15, 2021 Dec 15, 2021

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WHAT LATER WILL IT TAKE FOR THE VIDEO TO COME OUT? THANKS

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Community Expert ,
Dec 15, 2021 Dec 15, 2021

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Can you expand your question?

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New Here ,
Dec 15, 2021 Dec 15, 2021

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Hello, I am writing to you to know if you can help me how to solve the problem that I cannot process video on my mac. I have a mac with an m1 processor.

I don't see the option to create a timeline

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New Here ,
Feb 04, 2023 Feb 04, 2023

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buenas tardes. No me abre un video en photoshop 2023 ni 2021 

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Community Expert ,
Feb 04, 2023 Feb 04, 2023

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File > Open (assuming the video is in MP4 format)

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New Here ,
Feb 04, 2023 Feb 04, 2023

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Mov mp4. Not Open 

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Community Expert ,
Feb 04, 2023 Feb 04, 2023

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If you have the Adobe Media Encoder, you can try to see if you can process the format of the video to a compatible version.

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New Here ,
Dec 22, 2023 Dec 22, 2023

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Hola Pudiste solucionar el problema?
A mi me pasa lo mismo.

 

Saludos

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New Here ,
Jan 11, 2024 Jan 11, 2024

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Hola a todos,

Tengo el mismo problema con los archivos de video.
¿Alguien ha podido solucionarlo?

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Community Expert ,
Jan 11, 2024 Jan 11, 2024

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Please elucidate – what is your problem?

Include your system details (InDesign version and OS version) and how much RAM and spare hard-disk capacity you have and the final output format for this document.

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