Photoshop changes proportions of my Illustrator files

New Here ,
Apr 20, 2022 Apr 20, 2022

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Photoshop changes the dimensions of my Illustrator files.
I created a large file with Illustrator (160 cm x 330 cm) that I wanted to open in Photoshop to make it a jpg file. But when I open the file in Photoshop, the file is now 160 cm x 270 cm without cropping anything off the file.
I tried saving the original file in .ai .eps and .pdf and the problem still remains.
I added a square to my original file to check and it turns into a rectangle in Photoshop so I'm guessing Photoshop somehow "flattens" the image. I tried reinitializing the pixel format but the problem remains. 
I never had that problem before. Can anyone help me?
I'm using Photoshop 2022 and Illustrator 2022 on Mac OS 12.3.1 

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Cross-app workflows , macOS

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Adobe Employee ,
Apr 20, 2022 Apr 20, 2022

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Can you post both files you're working with (illustrator file and the PSD you're placing it in)? Use CC files of Dropbox to share a link to download.


Senior Product Manager - Customer Advocacy - Digital Imaging

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