Photoshop continues to crash when I try and access LayerFX

New Here ,
Apr 26, 2022 Apr 26, 2022

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Photoshop continues to crash when I try and access and use layerFX. Have tried double clicking layer and with the dropdown in the layer stack. Same issue instant crash. I have unistalled then reinstaled, stepped back both my Wacom driver and Nivida driver. Still the same. 

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Adobe Employee ,
Apr 26, 2022 Apr 26, 2022

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@TavC1 
We're not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash. 

Things to try:

  • Make sure you are on the current version (23.3.1)
  • It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply. 

Thank you,

-- Cory

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New Here ,
Apr 26, 2022 Apr 26, 2022

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Hey Cory thanks for the quick reply Photoshop System info below. Also when Photoshop crashed it wasn't giving me the normal crash report window to submitt the crash. I might have shut it off. Will check to see and will turn back on and see if i can get it to shopw up. 

Photoshop System.....

 

Adobe Photoshop Version: 23.3.1 20220419.r.426 4d24a4c x64
Number of Launches: 2200
Operating System: Windows 10 64-bit
Version: 10 10.0.19044.1645
System architecture: AMD CPU Family:15, Model:8, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 32
Logical processor count: 64
Processor speed: 2994 MHz
Built-in memory: 130953 MB
Free memory: 84007 MB
Memory available to Photoshop: 103738 MB
Memory used by Photoshop: 70 %
SAM SDK Version: 2.0.0-main.1076
ACP.local Status:
- SDK Version: 2.4.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 5.8.0.19
- Min Core Sync Required: 4.3.66.0
Live Edit Client SDK Version: 3.90.3
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Enabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 1
Image tile size: 1028K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 2.8.1
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 2080 Ti
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 11,585 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=1440, right=2560
Display: 2
Display Bounds: top=0, left=-1920, bottom=1200, right=0
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe" -baseTimeMS=12275755 -comment=Photoshop Version: Adobe Photoshop 23.3.1 20220419.r.426 4d24a4c x64

[1041 ms]
Start sniffer 2022-04-26 14:46:53
# Photoshop Version: Adobe Photoshop 23.3.1 20220419.r.426 4d24a4c x64
C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe -baseTimeMS=12275755 -comment=Photoshop Version: Adobe Photoshop 23.3.1 20220419.r.426 4d24a4c x64

{85 ms}
Start platform native
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2080 Ti index=0 preferred=1)

Display 1
Display: \\.\DISPLAY2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-1,920, 0) -> (0, 1,200)
Dimensions: (1,920 1,200)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2080 Ti index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 2080 Ti
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY1
\\.\DISPLAY2
GPU accessible RAM: 11,585 MB
VRAM: 11,585 MB
Dedicated System RAM: 0 MB
Shared System RAM: 68,657 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_25c7f90bc50ef14d\nvldumdx.dll
Driver date: 2022-03-17 000000.000000-000
Driver age: 1 month
Driver version: 30.0.15.1215
Supports UMA: UNSUPPORTED
D3D-ID: 7684
End platform native
{472 ms}

{472 ms}
Start platform OpenGL
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2080 Ti/PCIe/SSE2 index=0 preferred=1)

Display 1
Display: \\.\DISPLAY2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-1,920, 0) -> (0, 1,200)
Dimensions: (1,920 1,200)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2080 Ti/PCIe/SSE2 index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 2080 Ti/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY1
\\.\DISPLAY2
GPU accessible RAM: 11,585 MB
VRAM: 11,585 MB
Dedicated System RAM: 0 MB
Shared System RAM: 68,657 MB
API version: 2.1 (2.1.2 NVIDIA 512.15)
Device version: 2.1 (2.1.2 NVIDIA 512.15)
Vendor name: NVIDIA
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_25c7f90bc50ef14d\nvldumdx.dll
Driver date: 2022-03-17 000000.000000-000
Driver age: 1 month
Driver version: 30.0.15.1215
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{700 ms}

{701 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 2080 Ti
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 11,810 MB
VRAM: 11,810 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 508 GB / s
Compute score: 5,307.4
Device name string: NVIDIA GeForce RTX 2080 Ti
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{943 ms}

Exit code kExitNormal
End sniffer 2022-04-26 14:46:54
[kStatusNormal, kExitNormal]

[1041 ms]
Finish RunAllAPIs

[7521 ms]
Start GetSnifferResult

[7521 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 90970438028530355916
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2022\
Temporary file path: C:\Users\tavis\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
S:\, 3.64T, 312.1G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2022/03/14-13:03:40 79.c41170d 79.c41170d
AdbePM.dll PatchMatch 2022/01/12:10:59:07 1.15de769dc03f392205cdd45bcd7674c35694bb52 1.15de769dc03f392205cdd45bcd7674c35694bb52
AdobeLinguistic.dll Adobe Linguisitc Library 353c9a5
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2022/03/30-04:53:11 79.9f64572 79.9f64572
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.cb34c9e 79.cb34c9e
AdobeXMP.dll Adobe XMP Core 2022/03/14-11:26:19 79.9ccc4de 79.9ccc4de
AdobeXMPFiles.dll Adobe XMP Files 2022/03/14-11:26:19 79.9ccc4de 79.9ccc4de
AdobeXMPScript.dll Adobe XMP Script 2022/03/14-11:26:19 79.9ccc4de 79.9ccc4de
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2022/03/14-13:03:40 79.c41170d 79.c41170d
AID.dll AID DLL 1.0.0.33
AIDE.dll AIDE 2022/03/11-03:19:26 79.d5f62b5 79.d5f62b5
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2022 26.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2022/03/14-13:03:40 79.c41170d 79.c41170d
AXE8SharedExpat.dll AXE8SharedExpat 2022/02/04-19:11:32 79.97e751e 79.97e751e
AXEDOMCore.dll AXEDOMCore 2022/02/04-19:11:32 79.97e751e 79.97e751e
Bib.dll BIB 2022/03/14-13:03:40 79.c41170d 79.c41170d
BIBUtils.dll BIBUtils 2022/03/14-13:03:40 79.c41170d 79.c41170d
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_program_options.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2022/03/14-13:03:40 79.c41170d 79.c41170d
CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0
DirectML.dll DirectML Redistributable Library 1.5.1+210429-0157.1.dml-1.5.adbd007
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-6.0.2-release
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/01/04-10:07:31 82.3 82.3
filterport.dll FilterPort 1.1 O
icucnv69.dll International Components for Unicode Build 13.1.a82691a
icudt69.dll International Components for Unicode Build 13.1.a82691a
icuin69.dll International Components for Unicode Build 13.1.a82691a
icuuc69.dll International Components for Unicode Build 13.1.a82691a
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2020.0.1 (r0x35c5ec66)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
JP2KLib.dll JP2KLib 2022/02/04-19:11:32 79.032215c 79.032215c
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll MicrosoftĀ® WindowsĀ® Operating System 1.8.20210602.2.d4106de
mkl_avx2.dll IntelĀ® Math Kernel Library 2020.0
mkl_avx512.dll IntelĀ® Math Kernel Library 2020.0
mkl_core.dll IntelĀ® Math Kernel Library 2020.0
mkl_def.dll IntelĀ® Math Kernel Library 2020.0
mkl_mc3.dll IntelĀ® Math Kernel Library 2020.0
mkl_sequential.dll IntelĀ® Math Kernel Library 2020.0
mkl_vml_avx2.dll IntelĀ® Math Kernel Library 2020.0
mkl_vml_avx512.dll IntelĀ® Math Kernel Library 2020.0
mkl_vml_def.dll IntelĀ® Math Kernel Library 2020.0
mkl_vml_mc3.dll IntelĀ® Math Kernel Library 2020.0
MPS.dll MPS 2022/03/11-03:19:26 79.a655e94 79.a655e94
onnxruntime.dll MicrosoftĀ® WindowsĀ® Operating System 1.8.20210602.2.d4106de
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2022 23.3
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.2.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.2.0.100
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2022 23.3
PSViews.dll Adobe Photoshop 2022 23.3
ScCore.dll ScCore 2022/01/04-10:07:31 82.3 82.3
SVGRE.dll SVGRE 79.3035f41 79.3035f41
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
tbb.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 22.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.2.0.3a48b11 17.2.0.3a48b11
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-6.0.2-release
UPIC 2.4.1


Required plugins:

Accented Edges 23.3 - from the file ā€œFilter Gallery.8bfā€
Adaptive Wide Angle 23.3 - from the file ā€œAdaptive Wide Angle.8bfā€
Angled Strokes 23.3 - from the file ā€œFilter Gallery.8bfā€
Average 23.3 - from the file ā€œAverage.8bfā€
Bas Relief 23.3 - from the file ā€œFilter Gallery.8bfā€
BMP 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Camera Raw 14.3 - from the file ā€œCamera Raw.8biā€
Camera Raw Filter 14.3 - from the file ā€œCamera Raw.8biā€
Chalk && Charcoal 23.3 - from the file ā€œFilter Gallery.8bfā€
Charcoal 23.3 - from the file ā€œFilter Gallery.8bfā€
Chrome 23.3 - from the file ā€œFilter Gallery.8bfā€
Cineon 23.3 - from the file ā€œCineon.8biā€
Clarity 10.0 - from the file ā€œtlclarity2ps_x64.8bfā€
Clouds 23.3 - from the file ā€œClouds.8bfā€
Color Halftone 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Colored Pencil 23.3 - from the file ā€œFilter Gallery.8bfā€
ContĆ© Crayon 23.3 - from the file ā€œFilter Gallery.8bfā€
Craquelure 23.3 - from the file ā€œFilter Gallery.8bfā€
Crop and Straighten Photos 23.3 - from the file ā€œCropPhotosAuto.8liā€
Crop and Straighten Photos Filter 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Crosshatch 23.3 - from the file ā€œFilter Gallery.8bfā€
Crystallize 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Cutout 23.3 - from the file ā€œFilter Gallery.8bfā€
Dark Strokes 23.3 - from the file ā€œFilter Gallery.8bfā€
De-Interlace 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Detail 10.0 - from the file ā€œtltopazdetailps_x64.8bfā€
Dicom 23.3 - from the file ā€œDicom.8biā€
Difference Clouds 23.3 - from the file ā€œClouds.8bfā€
Diffuse Glow 23.3 - from the file ā€œFilter Gallery.8bfā€
Displace 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Dry Brush 23.3 - from the file ā€œFilter Gallery.8bfā€
Entropy 23.3 - from the file ā€œstatistics.8baā€
Export Color Lookup Tables 23.3 - from the file ā€œExport3DLUT.8beā€
Extrude 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
FastCore Routines 23.3 - from the file ā€œFastCore.8bxā€
Fibers 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Film Grain 23.3 - from the file ā€œFilter Gallery.8bfā€
Filter Gallery 23.3 - from the file ā€œFilter Gallery.8bfā€
Fresco 23.3 - from the file ā€œFilter Gallery.8bfā€
Glass 23.3 - from the file ā€œFilter Gallery.8bfā€
Glow 10.0 - from the file ā€œtltopazglowps_x64.8bfā€
Glowing Edges 23.3 - from the file ā€œFilter Gallery.8bfā€
Grain 23.3 - from the file ā€œFilter Gallery.8bfā€
Graphic Pen 23.3 - from the file ā€œFilter Gallery.8bfā€
Halftone Pattern 23.3 - from the file ā€œFilter Gallery.8bfā€
Halide Bottlenecks 23.3 - from the file ā€œHalideBottlenecks.8bxā€
HDRMergeUI 23.3 - from the file ā€œHDRMergeUI.8bfā€
HSB/HSL 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
IFF Format 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
IGES 23.3 - from the file ā€œU3D.8biā€
Impression 10.0 - from the file ā€œtsimpressionps_x64.8bfā€
Ink Outlines 23.3 - from the file ā€œFilter Gallery.8bfā€
JPEG 2000 23.3 - from the file ā€œJPEG2000.8biā€
Kurtosis 23.3 - from the file ā€œstatistics.8baā€
Lens Blur 23.3 - from the file ā€œLens Blur.8bfā€
Lens Correction 23.3 - from the file ā€œLens Correction.8bfā€
Lens Flare 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Liquify 23.3 - from the file ā€œLiquify.8bfā€
Material Filter NO VERSION - from the file ā€œMaterialFilter.8bfā€
Matlab Operation 23.3 - from the file ā€œChannelPort.8bfā€
Maximum 23.3 - from the file ā€œstatistics.8baā€
Mean 23.3 - from the file ā€œstatistics.8baā€
Measurement Core 23.3 - from the file ā€œMeasurementCore.8meā€
Median 23.3 - from the file ā€œstatistics.8baā€
Mezzotint 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Minimum 23.3 - from the file ā€œstatistics.8baā€
MMXCore Routines 23.3 - from the file ā€œMMXCore.8bxā€
Mosaic Tiles 23.3 - from the file ā€œFilter Gallery.8bfā€
Multiprocessor Support 23.3 - from the file ā€œMultiProcessor Support.8bxā€
Neon Glow 23.3 - from the file ā€œFilter Gallery.8bfā€
Note Paper 23.3 - from the file ā€œFilter Gallery.8bfā€
NTSC Colors 23.3 - from the file ā€œNTSC Colors.8bfā€
Ocean Ripple 23.3 - from the file ā€œFilter Gallery.8bfā€
ON1 Resize 10 Standalone Filter 10.5.2 - from the file ā€œPerfectResizeProxy.8liā€
ON1 Resize Standalone 10 10.5.2 - from the file ā€œPerfectResizeProxy.8liā€
ON1 Resize Standalone 10 Engine Automation 10.5.2 - from the file ā€œPerfectResizeProxy.8liā€
ON1 Resize Standalone 10 Engine Filter 10.5.2 - from the file ā€œPerfectResizeProxy.8liā€
OpenEXR 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Optics NO VERSION - from the file ā€œOptics.8bfā€
Paint Daubs 23.3 - from the file ā€œFilter Gallery.8bfā€
Palette Knife 23.3 - from the file ā€œFilter Gallery.8bfā€
Patchwork 23.3 - from the file ā€œFilter Gallery.8bfā€
Paths to Illustrator 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
PCX 23.3 - from the file ā€œPCX.8biā€
Photocopy 23.3 - from the file ā€œFilter Gallery.8bfā€
Picture Package Filter 23.3 - from the file ā€œChannelPort.8bfā€
Pinch 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Pixar 23.3 - from the file ā€œPixar.8biā€
Plaster 23.3 - from the file ā€œFilter Gallery.8bfā€
Plastic Wrap 23.3 - from the file ā€œFilter Gallery.8bfā€
Pointillize 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Polar Coordinates 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Portable Bit Map 23.3 - from the file ā€œPBM.8biā€
Poster Edges 23.3 - from the file ā€œFilter Gallery.8bfā€
PRC 23.3 - from the file ā€œU3D.8biā€
Radial Blur 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Radiance 23.3 - from the file ā€œRadiance.8biā€
Range 23.3 - from the file ā€œstatistics.8baā€
Render Color Lookup Grid 23.3 - from the file ā€œExport3DLUT.8beā€
Reticulation 23.3 - from the file ā€œFilter Gallery.8bfā€
Ripple 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Rough Pastels 23.3 - from the file ā€œFilter Gallery.8bfā€
Save for Web 23.3 - from the file ā€œSave for Web.8beā€
ScriptingSupport 23.3 - from the file ā€œScriptingSupport.8liā€
Shear 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Simplify 10.0 - from the file ā€œtltopazsimplifyps_x64.8bfā€
Skewness 23.3 - from the file ā€œstatistics.8baā€
Smart Blur 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Smudge Stick 23.3 - from the file ā€œFilter Gallery.8bfā€
Solarize 23.3 - from the file ā€œSolarize.8bfā€
Spatter 23.3 - from the file ā€œFilter Gallery.8bfā€
Spherize 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Sponge 23.3 - from the file ā€œFilter Gallery.8bfā€
Sprayed Strokes 23.3 - from the file ā€œFilter Gallery.8bfā€
Stained Glass 23.3 - from the file ā€œFilter Gallery.8bfā€
Stamp 23.3 - from the file ā€œFilter Gallery.8bfā€
Standard Deviation 23.3 - from the file ā€œstatistics.8baā€
Substance Suite NO VERSION - from the file ā€œMaterialSuite.8liā€
Sumi-e 23.3 - from the file ā€œFilter Gallery.8bfā€
Summation 23.3 - from the file ā€œstatistics.8baā€
Targa 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Texture Effects 10.0 - from the file ā€œtstextureeffectsps_x64.8bfā€
Texturizer 23.3 - from the file ā€œFilter Gallery.8bfā€
Tiles 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Topaz Adjust AI 10.0 - from the file ā€œtltopazadjustaips_x64.8bfā€
Topaz Clean 3 10.0 - from the file ā€œtlclean3ps_x64.8bfā€
Topaz DeNoise AI 10.0 - from the file ā€œtltopazdenoiseaips_x64.8bfā€
Topaz Impression 2 10.0 - from the file ā€œtlimpression2ps_x64.8bfā€
Topaz Sharpen AI 10.0 - from the file ā€œtltopazsharpenaips_x64.8bfā€
Topaz Simplify 4 10.0 - from the file ā€œtlsimplify4ps_x64.8bfā€
Topaz Studio 10.0 - from the file ā€œtltopazstudiops_x64.8bfā€
Topaz Studio 2 10.0 - from the file ā€œtltopazstudio2ps_x64.8bfā€
Topaz Texture Effects 2 10.0 - from the file ā€œtltextureeffects2ps_x64.8bfā€
Torn Edges 23.3 - from the file ā€œFilter Gallery.8bfā€
Twirl 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
U3D 23.3 - from the file ā€œU3D.8biā€
Underpainting 23.3 - from the file ā€œFilter Gallery.8bfā€
Vanishing Point 23.3 - from the file ā€œVanishingPoint.8bfā€
Variance 23.3 - from the file ā€œstatistics.8baā€
Water Paper 23.3 - from the file ā€œFilter Gallery.8bfā€
Watercolor 23.3 - from the file ā€œFilter Gallery.8bfā€
Wave 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
WIA Support 23.3 - from the file ā€œWIASupport.8liā€
Wind 23.3 - from the file ā€œStandard MultiPlugin.8bfā€
Wireless Bitmap 23.3 - from the file ā€œWBMP.8biā€
ZigZag 23.3 - from the file ā€œStandard MultiPlugin.8bfā€

Optional and third party plugins:

Exr-IO 2.0 - from the file ā€œC:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\File Formats\Exr-io.8biā€

Duplicate and Disabled plugins:

Topaz Sharpen AI 10.0 - from the file ā€œtltopazsharpenaips_x64.8bfā€

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 5.9.0.51 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-5.9.0\"
CDO: 1.116.2
CmdN: 1.11.1
CDP: 1.141.1
Projects: 1.3.7
Loaded at: 124 ms - launch time impact: 0 ms
ccx-timeline (Prepared) 2.6.41.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 22.7.0.0 - from the file "Required Folder"
Loaded at: 13947 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 21.4.0.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 129 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 3.19.218.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218\"
CAPTURE: 2.0.26 STOCK: 2.0.40
Photoshop UXP Export-As (Prepared) 5.8.3.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 2.7.0.0 - from the file "Required Folder"
Loaded at: 13947 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 12409 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2.4.0.20 - from the file "Required Folder"
Loaded at: 13949 ms - launch time impact: 0 ms
Neural Filters (Loaded) 1.12.1.31 - from the file "Required Folder"
Loaded at: 22312 ms - launch time impact: 0 ms

Extensions:

Libraries 1.0.0 - from the file ā€œC:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218\index.htmlā€
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file ā€œC:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218\extensions\stock-panel-licensing\index.htmlā€
com.adobe.capture.extension 1.0.0 - from the file ā€œC:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218\extensions\capture\capture.htmlā€
ON1 1.0.0 - from the file ā€œC:\Program Files (x86)\Common Files\Adobe\CEP\extensions\onOne\index.htmlā€
Export As 4.8.15 - from the file ā€œC:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.htmlā€
Export As 4.8.15 - from the file ā€œC:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.htmlā€
com.adobe.cclibraries.manager 1.0.0 - from the file ā€œC:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218\manager.htmlā€

Installed TWAIN devices: NONE

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New Here ,
Apr 26, 2022 Apr 26, 2022

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Hey looks like my crash reports are turned on. Photoshop is not prompting the crash report window on crash or reboot. I also just sent my Photoshop system info and it looks like it got tagged as spam. 

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Adobe Employee ,
Apr 26, 2022 Apr 26, 2022

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Thanks @TavC1 , we were able to pull the sys info out of spam... We do see some third party plugins, so to make sure they are not the cause....

Try holding down the Shift key when launching Photoshop. Click "Yes" when it asks if you want to skip loading 3rd party plug-ins. Does the freeze still occur? 

Thank you,

-- Cory

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New Here ,
Apr 26, 2022 Apr 26, 2022

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Ok will try that.

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