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Photoshop crashes again!

Community Beginner ,
Nov 25, 2022 Nov 25, 2022

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Without any warnings, I flew out about 10-12 times in an hour.

Without any warnings, I flew out about 10-12 times in an hour.
Latest version of Windows 11 (updated)
Latest version of Nvidia graphics card drivers
PC Features
AMD Ryzen 9 5950x
NVIDIA 3080ti
64 GB RAM
SSD 1 TB m2

 

 

Adobe Photoshop Version: 24.0.1 20221111.r.112 a12a934 x64
Number of Launches: 12
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22621.898
System architecture: AMD CPU Family:15, Model:1, Stepping:0 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 16
Logical processor count: 32
Processor speed: 3400 MHz
Built-in memory: 65446 MB
Free memory: 41974 MB
Memory available to Photoshop: 51333 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 6.7.2
SAM SDK Version: 2.0.0-main.1415
ACP.local Status:
- SDK Version: 2.7.1.2
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.0.0.43
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 3.91.3
Content Credential Helper Version: 0.4.12
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Disabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 0
Image tile size: 1028K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 4.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
D3D12Warp renderer: False
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 3080 Ti
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 12,687 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=2160, right=3840
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe" -baseTimeMS=13616107 -comment=Photoshop Version: Adobe Photoshop 24.0.1 20221111.r.112 a12a934 x64

[464 ms]
Start sniffer 2022-11-25 18:35:31
# Photoshop Version: Adobe Photoshop 24.0.1 20221111.r.112 a12a934 x64
C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe -baseTimeMS=13616107 -comment=Photoshop Version: Adobe Photoshop 24.0.1 20221111.r.112 a12a934 x64

{43 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3080 Ti index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3080 Ti
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 12,687 MB
VRAM: 12,687 MB
Dedicated System RAM: 0 MB
Shared System RAM: 34,312 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2022-11-13 000000.000000-000
Driver age: 0 months
Driver version: 31.0.15.2698
Supports UMA: UNSUPPORTED
D3D-ID: 8712
End platform native
{189 ms}

{189 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3080 Ti/PCIe/SSE2 index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3080 Ti/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 12,687 MB
VRAM: 12,687 MB
Dedicated System RAM: 0 MB
Shared System RAM: 34,312 MB
API version: 2.1 (2.1.2 NVIDIA 526.98)
Device version: 2.1 (2.1.2 NVIDIA 526.98)
Vendor name: NVIDIA
Driver date: 2022-11-13 000000.000000-000
Driver age: 0 months
Driver version: 31.0.15.2698
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{267 ms}

{267 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3080 Ti
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 12,884 MB
VRAM: 12,884 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 666 GB / s
Compute score: 14,740.6
Device name string: NVIDIA GeForce RTX 3080 Ti
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{397 ms}

Exit code kExitNormal
End sniffer 2022-11-25 18:35:31
[kStatusNormal, kExitNormal]

[464 ms]
Finish RunAllAPIs

[1025 ms]
Start GetSnifferResult

[1025 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 96040133003161363218
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2023\
Temporary file path: C:\Users\kisse\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 926,0G, 651,1G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
AdobeLinguistic.dll Adobe Linguisitc Library 353c9a5
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2022/08/31-09:19:54 79.6dc3128 79.6dc3128
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.d8ca6a0 79.d8ca6a0
AdobeXMP.dll Adobe XMP Core 2022/08/16-18:02:43 79.171c27f 79.171c27f
AdobeXMPFiles.dll Adobe XMP Files 2022/08/16-18:02:43 79.171c27f 79.171c27f
AdobeXMPScript.dll Adobe XMP Script 2022/08/16-18:02:43 79.171c27f 79.171c27f
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
AID.dll AID DLL 1.0.0.33
AIDE.dll AIDE 2022/08/19-19:10:17 79.d7ba922 79.d7ba922
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2023 27.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
AXE8SharedExpat.dll AXE8SharedExpat 2022/08/17-05:51:28 79.43e459d 79.43e459d
AXEDOMCore.dll AXEDOMCore 2022/08/17-05:51:28 79.43e459d 79.43e459d
BIB.dll BIB 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
BIBUtils.dll BIBUtils 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_program_options.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2022/08/28-19:08:04 79.bead9cf 79.bead9cf
CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0
DirectML.dll DirectML Redistributable Library 1.8.0+211118-1842.1.dml-1.8.278eec2
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-6.3.3-1-7e78828
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv69.dll International Components for Unicode Build 13.1.a82691a
icudt69.dll International Components for Unicode Build 13.1.a82691a
icuin69.dll International Components for Unicode Build 13.1.a82691a
icuuc69.dll International Components for Unicode Build 13.1.a82691a
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2022/08/17-19:10:18 79.7f05fe0 79.7f05fe0
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.11.20220318.2.b713855
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2022/08/18-19:08:03 79.4e4cf9b 79.4e4cf9b
onnxruntime.dll Microsoft® Windows® Operating System 1.11.20220318.2.b713855
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2023 24.0
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.2.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.2.0.100
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2023 24.0
PSViews.dll Adobe Photoshop 2023 24.0
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
sentry.dll Adobe-Sentry.dll 0.4.17
SVGRE.dll SVGRE 79.f6f03b6 79.f6f03b6
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 22.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.5.1.73e2151 17.5.1.73e2151
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-6.3.3-1-7e78828
UPIC 2.5.0


Required plugins:

Accented Edges 24.0 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 24.0 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 24.0 - from the file “Filter Gallery.8bf”
Average 24.0 - from the file “Average.8bf”
Bas Relief 24.0 - from the file “Filter Gallery.8bf”
BMP 24.0 - from the file “Standard MultiPlugin.8bf”
Camera Raw 15.0 - from the file “Camera Raw.8bi”
Camera Raw Filter 15.0 - from the file “Camera Raw.8bi”
Chalk && Charcoal 24.0 - from the file “Filter Gallery.8bf”
Charcoal 24.0 - from the file “Filter Gallery.8bf”
Chrome 24.0 - from the file “Filter Gallery.8bf”
Cineon 24.0 - from the file “Cineon.8bi”
Clouds 24.0 - from the file “Clouds.8bf”
Color Halftone 24.0 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 24.0 - from the file “Filter Gallery.8bf”
Conté Crayon 24.0 - from the file “Filter Gallery.8bf”
Craquelure 24.0 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 24.0 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 24.0 - from the file “Standard MultiPlugin.8bf”
Crosshatch 24.0 - from the file “Filter Gallery.8bf”
Crystallize 24.0 - from the file “Standard MultiPlugin.8bf”
Cutout 24.0 - from the file “Filter Gallery.8bf”
Dark Strokes 24.0 - from the file “Filter Gallery.8bf”
De-Interlace 24.0 - from the file “Standard MultiPlugin.8bf”
Dicom 24.0 - from the file “Dicom.8bi”
Difference Clouds 24.0 - from the file “Clouds.8bf”
Diffuse Glow 24.0 - from the file “Filter Gallery.8bf”
Displace 24.0 - from the file “Standard MultiPlugin.8bf”
Dry Brush 24.0 - from the file “Filter Gallery.8bf”
Entropy 24.0 - from the file “statistics.8ba”
Export Color Lookup Tables 24.0 - from the file “Export3DLUT.8be”
Extrude 24.0 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 24.0 - from the file “FastCore.8bx”
Fibers 24.0 - from the file “Standard MultiPlugin.8bf”
Film Grain 24.0 - from the file “Filter Gallery.8bf”
Filter Gallery 24.0 - from the file “Filter Gallery.8bf”
Fresco 24.0 - from the file “Filter Gallery.8bf”
Glass 24.0 - from the file “Filter Gallery.8bf”
Glowing Edges 24.0 - from the file “Filter Gallery.8bf”
Grain 24.0 - from the file “Filter Gallery.8bf”
Graphic Pen 24.0 - from the file “Filter Gallery.8bf”
Halftone Pattern 24.0 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 24.0 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 24.0 - from the file “HDRMergeUI.8bf”
HSB/HSL 24.0 - from the file “Standard MultiPlugin.8bf”
IFF Format 24.0 - from the file “Standard MultiPlugin.8bf”
IGES 24.0 - from the file “U3D.8bi”
Ink Outlines 24.0 - from the file “Filter Gallery.8bf”
JPEG 2000 24.0 - from the file “JPEG2000.8bi”
Kurtosis 24.0 - from the file “statistics.8ba”
Lens Blur 24.0 - from the file “Lens Blur.8bf”
Lens Correction 24.0 - from the file “Lens Correction.8bf”
Lens Flare 24.0 - from the file “Standard MultiPlugin.8bf”
Liquify 24.0 - from the file “Liquify.8bf”
Matlab Operation 24.0 - from the file “ChannelPort.8bf”
Maximum 24.0 - from the file “statistics.8ba”
Mean 24.0 - from the file “statistics.8ba”
Measurement Core 24.0 - from the file “MeasurementCore.8me”
Median 24.0 - from the file “statistics.8ba”
Mezzotint 24.0 - from the file “Standard MultiPlugin.8bf”
Minimum 24.0 - from the file “statistics.8ba”
MMXCore Routines 24.0 - from the file “MMXCore.8bx”
Mosaic Tiles 24.0 - from the file “Filter Gallery.8bf”
Multiprocessor Support 24.0 - from the file “MultiProcessor Support.8bx”
Neon Glow 24.0 - from the file “Filter Gallery.8bf”
Note Paper 24.0 - from the file “Filter Gallery.8bf”
NTSC Colors 24.0 - from the file “NTSC Colors.8bf”
Ocean Ripple 24.0 - from the file “Filter Gallery.8bf”
OpenEXR 24.0 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 24.0 - from the file “Filter Gallery.8bf”
Palette Knife 24.0 - from the file “Filter Gallery.8bf”
Patchwork 24.0 - from the file “Filter Gallery.8bf”
Paths to Illustrator 24.0 - from the file “Standard MultiPlugin.8bf”
PCX 24.0 - from the file “PCX.8bi”
Photocopy 24.0 - from the file “Filter Gallery.8bf”
Picture Package Filter 24.0 - from the file “ChannelPort.8bf”
Pinch 24.0 - from the file “Standard MultiPlugin.8bf”
Pixar 24.0 - from the file “Pixar.8bi”
Plaster 24.0 - from the file “Filter Gallery.8bf”
Plastic Wrap 24.0 - from the file “Filter Gallery.8bf”
Pointillize 24.0 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 24.0 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 24.0 - from the file “PBM.8bi”
Poster Edges 24.0 - from the file “Filter Gallery.8bf”
PRC 24.0 - from the file “U3D.8bi”
Radial Blur 24.0 - from the file “Standard MultiPlugin.8bf”
Radiance 24.0 - from the file “Radiance.8bi”
Range 24.0 - from the file “statistics.8ba”
Render Color Lookup Grid 24.0 - from the file “Export3DLUT.8be”
Reticulation 24.0 - from the file “Filter Gallery.8bf”
Ripple 24.0 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 24.0 - from the file “Filter Gallery.8bf”
Save for Web 24.0 - from the file “Save for Web.8be”
ScriptingSupport 24.0 - from the file “ScriptingSupport.8li”
Shear 24.0 - from the file “Standard MultiPlugin.8bf”
Skewness 24.0 - from the file “statistics.8ba”
Smart Blur 24.0 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 24.0 - from the file “Filter Gallery.8bf”
Solarize 24.0 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 24.0 - from the file “Filter Gallery.8bf”
Spherize 24.0 - from the file “Standard MultiPlugin.8bf”
Sponge 24.0 - from the file “Filter Gallery.8bf”
Sprayed Strokes 24.0 - from the file “Filter Gallery.8bf”
Stained Glass 24.0 - from the file “Filter Gallery.8bf”
Stamp 24.0 - from the file “Filter Gallery.8bf”
Standard Deviation 24.0 - from the file “statistics.8ba”
Substance NO VERSION - from the file “MaterialFilter.8bf”
Sumi-e 24.0 - from the file “Filter Gallery.8bf”
Summation 24.0 - from the file “statistics.8ba”
Targa 24.0 - from the file “Standard MultiPlugin.8bf”
Texturizer 24.0 - from the file “Filter Gallery.8bf”
Tiles 24.0 - from the file “Standard MultiPlugin.8bf”
Torn Edges 24.0 - from the file “Filter Gallery.8bf”
Twirl 24.0 - from the file “Standard MultiPlugin.8bf”
U3D 24.0 - from the file “U3D.8bi”
Underpainting 24.0 - from the file “Filter Gallery.8bf”
Vanishing Point 24.0 - from the file “VanishingPoint.8bf”
Variance 24.0 - from the file “statistics.8ba”
Water Paper 24.0 - from the file “Filter Gallery.8bf”
Watercolor 24.0 - from the file “Filter Gallery.8bf”
Wave 24.0 - from the file “Standard MultiPlugin.8bf”
WIA Support 24.0 - from the file “WIASupport.8li”
Wind 24.0 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 24.0 - from the file “WBMP.8bi”
ZigZag 24.0 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 6.0.0.31 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-6.0.0\"
CDO: 1.127.1
CmdN: 1.14.4
CDP: 1.151.0
Projects: 1.4.8
Loaded at: 59 ms - launch time impact: 29 ms
Content Credentials (Loaded) 0.32.22.0 - from the file "Required Folder"
Loaded at: 4074 ms - launch time impact: 1 ms
ccx-timeline (Prepared) 3.1.2.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 25.5.2.0 - from the file "Required Folder"
Loaded at: 4077 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 23.19.4.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 62 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.5.0 - from the file "Required Folder"
Loaded at: 64 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 3.21.13.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\"
CAPTURE: 2.0.41 STOCK: 4.0.2
Substance 3D (Prepared) 0.1.5.0 - from the file "Required Folder"
Photoshop UXP Export-As (Prepared) 5.8.15.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 2.7.5.0 - from the file "Required Folder"
Loaded at: 4079 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 3391 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 3393 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2.10.0.41 - from the file "Required Folder"
Loaded at: 4083 ms - launch time impact: 30 ms
Neural Filters (Registered) 1.14.7.0 - from the file "Required Folder"

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\extensions\capture\capture.html”
Profile School Panel v1.1.6 1.1.6 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\ProfileSchoolPanel\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\manager.html”

Installed TWAIN devices: NONE

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Adobe Employee ,
Nov 26, 2022 Nov 26, 2022

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Hi there,

 

Thanks for sharing the system info with us. 

Would you mind sharing your workflow? Does Photoshop crash while performing a special task? Do you see any error messages? Have you sent us the crash reports? 

We're here to help, just need more info.

Thanks,

Ranjisha

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Community Beginner ,
Nov 27, 2022 Nov 27, 2022

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Hello, nothing happens, Photoshop first "thinks" and then just closes without saying anything.
Usually (as I noticed) this happens when cropping.
Where can I find information about crash report?

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Community Expert ,
Nov 29, 2022 Nov 29, 2022

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Perhaps try resetting Photoshop preferences? 

(read this entire post before acting please)

Resetting restores Photoshop's internal preferences, which are saved when Photoshop closes. 

If they become corrupt then various issues can occur.

 

Here’s some info on how to do that:

https://helpx.adobe.com/photoshop/using/preferences.html

Manually removing preferences files is the most complete method for restoring Photoshop to its default state: 

https://helpx.adobe.com/photoshop/using/preferences.html#Manually

 

Note re macOS: The user Library folder is hidden by default.

To access files in the hidden user Library folder, see here for how to access hidden user library files. 

https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

 

Unexpected behavior may indicate damaged preferences. Restoring preferences to their default settings is a good idea when trying to troubleshoot unexpected behaviors in Photoshop. check out the video

https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

 

Learn how to access and modify Photoshop preferences and customize per your frequent workflows

https://helpx.adobe.com/photoshop/using/preferences.html

 

And here’s an earlier forum discussion as an aid to understanding

https://community.adobe.com/t5/photoshop-ecosystem-discussions/quick-tips-how-to-reset-photoshop-pre...

 

You may want to backup your settings and custom presets, brushes & actions before restoring Photoshop's preferences.

Here is general info about that:  https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

 

 

Before you reset your preferences

in case of future issues, I suggest you make a copy as Adobe may need one to check problematic references. 

Quit Photoshop.
Go to Photoshop's Preferences folder

Preferences file locations: https://helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html\


  [on MacOS see: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings

  Note for those on macOS: - be aware that the user Library folder is hidden by default on macOS. 

  https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

  In the Finder, open the “Go” menu whilst holding down the Option (Alt) key. 

  Library will now appear in the list - below the current user's “home” directory. ]

 

Now you can drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe as a back-up of your settings.

 

 

Note for those on macOS:

Preference preservation is affected by macOS permissions, 

you’ll need to allow Photoshop ‘Full Disk Access’ in your Mac OS Preferences/Security and Privacy

 

 

 

It may even be time to reinstall Photoshop. 

 

It’s recommended that you use the Adobe CC cleaner tool to remove all traces first. 

(See above about preserving preferences though! Its worth preserving them unless they are corrupted.)

 

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Uninstall Photoshop BUT make sure to choose the option “Yes, remove app preference”.

 

Once that process finishes, start the installation process and look into the “Advanced Options”. Uncheck “Import previous settings and preferences” and choose to “Remove old versions”.

 

I hope this helps

neil barstow, colourmanagement net :: adobe forum volunteer

google me "neil barstow colourmanagement" for lots of free articles on colour management

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