Copy link to clipboard
Copied
My Graphic processor is AMD Radeon RX 5500M
|
Processor Variant |
|
I was working on some basic sketches with brush tool and the photoshop crashes and freezed twice in between without taking any action. Also when i opened multiple files which was 3 of them it crashed and freezed again.
Copy link to clipboard
Copied
Try resetting your Photoshop preferences. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) immediately after launching Photoshop. You will be prompted to delete the current settings.
Still crashing?
Copy link to clipboard
Copied
I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash.
One thing to try: Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Does the problem still occur?