photoshop crashes on opening, I have already followed all the guidelines but nothing ..

New Here ,
Feb 28, 2022 Feb 28, 2022

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photoshop crashes on opening, I have already followed all the guidelines how to update it, delete the font cache etc, but nothing ..

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Adobe Community Professional ,
Feb 28, 2022 Feb 28, 2022

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Which version of Photoshop and OS?
How much RAM and spare hard disk capacity do you have?

Presumably you've reset the preferences without it resolving the issue?

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New Here ,
Feb 28, 2022 Feb 28, 2022

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Win 10, Photoshop v23.2.1 

1.5 G RAM, 36 G disk

Yes

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Adobe Community Professional ,
Feb 28, 2022 Feb 28, 2022

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Itr might be worth uninstalling Photoshop using the Adobe Cleaner Tool before reinstalling the application.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

By the way, do you have any third party plugins installed, such as a font manager, they can sometimes cause issues?

 

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