Photoshop crashes when I check Image Size

Community Beginner ,
Jan 24, 2022 Jan 24, 2022

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I'm using PSCC version 23.1.0.  Recently, in the last 2-3 weeks, every time I check image size the whole thing freezes up and then closes.  Please help, I need to be able to check image size!

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Adobe Community Professional ,
Jan 24, 2022 Jan 24, 2022

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My go to first option for this type of issue is to use the Reset Preferences on Quit located under the General Preference.

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New Here ,
Apr 21, 2022 Apr 21, 2022

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I'll try this fix issue as this has become a problem for me today for the first time. It seems like every few days I'm getting an update notice for photoshop vis creative cloud....

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Community Beginner ,
Jan 24, 2022 Jan 24, 2022

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Hi josephlavine and thank you.  Can you please give me a little more info as to what that will do before I change my settings?  I'm not sure how that will affect my issue, since I'm not trying to quit photoshop, just see the image size without a crash.  Appreciate any help you can give!!

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