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Photoshop crashing when Saving a Copy as JPEG XL

New Here ,
Jun 24, 2025 Jun 24, 2025

Hi,
I've updated to PS version 26.8.0 and wanted to try the new JPEG XL file format, but when I try to save a Copy as JPEG XL, Photoshop crashes.

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Windows
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Adobe
Community Expert ,
Jun 24, 2025 Jun 24, 2025
LATEST

@Lastern_ just tested on my system, and it's saving in that format fine for me, try manually resetting your Photoshop preferences to see if it helps
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

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