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Photoshop CS 9.0 Help Needed

New Here ,
Oct 25, 2025 Oct 25, 2025

Hi,

 

I have been using photoshop on my laptop for years and it's always been fine. Recently though, it still loads up quickly but when I load an image (It used to load up multiple images in a quick cascade) I get the spinning wheel of death and it sits there with "not responding" for five minutes or more before the image appears.

 

Any ideas? It does the same with older images that used to load instantly.

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Windows
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correct answers 1 Correct answer

Community Expert , Oct 25, 2025 Oct 25, 2025

To be frank, this is twenty year old software, not updated since 2005 or so - but Windows changes constantly. Any Windows update can be expected to break it. If this had been a Mac, it would have stopped working altogether many, many years ago.

 

About the only thing you can do is reset preferences. Corrupt preferences can cause unpredictable and irregular behavior. Don't reinstall; it can't be activated ever again.

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Adobe
Community Expert ,
Oct 25, 2025 Oct 25, 2025
LATEST

To be frank, this is twenty year old software, not updated since 2005 or so - but Windows changes constantly. Any Windows update can be expected to break it. If this had been a Mac, it would have stopped working altogether many, many years ago.

 

About the only thing you can do is reset preferences. Corrupt preferences can cause unpredictable and irregular behavior. Don't reinstall; it can't be activated ever again.

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines