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Photoshop CS5 Trial Runtime Error

New Here ,
May 15, 2010 May 15, 2010

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I installed the Photoshop CS5 trial without any problems, however when i attempt to load the application a box appears stating:

Runtime Error. This application has requested the Runtime to terminate it it an unusual way.

I have not been able to load photoshop a single time.

I'm running Windows Vista 64bit, i'm not sure if this makes a difference or not.

Please help me to trouble shoot this problem! I have searched the net for answers without any luck.

Thanks in Advance to anyone whom can help me.

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New Here ,
Aug 28, 2010 Aug 28, 2010

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thanks I will try that !

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New Here ,
Aug 24, 2010 Aug 24, 2010

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I would suggest for everybody having this problem report  to adobe in this address :

https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

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New Here ,
Aug 20, 2010 Aug 20, 2010

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I purchased CS5 and installed it on my desktop and I'm unable to run any of the programs

; I'm getting runtime errors as well. I read somewhere that the previous version of CS3 causes the problem, but I've downloaded the cleaner and gone through my registry and can't find any reference to cs3, uninstalled and reinstalled cs5 and still can't run it.

I'm running WinXP sp3 on an intel duo processor (I think) with 4g of ram and more than 1tb hd. It would be nice if someone from Adobe would help resolve this problem.

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New Here ,
Aug 20, 2010 Aug 20, 2010

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So what we should do next? waiting here or do something? any suggestion?

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New Here ,
Sep 16, 2010 Sep 16, 2010

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Had the same problem,

after a while using Photoshop 5 Trial, it started to show me the same error after starting.

Just used CCleaner, fixed all my registry errors, and now it runs again.

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New Here ,
Oct 02, 2010 Oct 02, 2010

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Update for all those people out there with the

Visual C++ runtime error caused by eithor Adobe or MS, I had the same issues and yes I am running a Q9400 quad core processor, I suggest you look at your motherboard bios and motherboard drivers. I downloaded the latest bios and when finished downloaded the latest INF chipset drivers for Windows.

Guess what no errors.

Good luck.

Tim

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New Here ,
Oct 05, 2010 Oct 05, 2010

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Finally fixed the error by changing my motherboard and reinstalled windows XP.

Hope it gives you some idea about where the problem may come.

Update motherboard bios may be a good idea.

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Guest
Oct 05, 2010 Oct 05, 2010

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Hi


To fix the Run time Error

Follow these steps as


1. Log in to machine as local admin


2. click start >search>type regedit> hit enter


3. Navigate to the following location as

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders]


Click on "User Shell Folders" and on the right hand side look for AppData


Now right click on AppData and select "Modify"

And change and change the Value data to following as


C:\users\ USERNAME\Local Settings\Application Data"


Note :- Here the username is your windows login ID


Click ok and Try to launch the Application


Thanks and Regards,

Vipin Solanki

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Guest
Nov 09, 2010 Nov 09, 2010

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Vipin Solanki wrote:

To fix the Run time Error

Follow these steps as


1. Log in to machine as local admin


2. click start >search>type regedit> hit enter


3. Navigate to the following location as

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\U ser Shell Folders]


Click on "User Shell Folders" and on the right hand side look for AppData


Now right click on AppData and select "Modify"

And change and change the Value data to following as


C:\users\ USERNAME\Local Settings\Application Data"


Note :- Here the username is your windows login ID


Click ok and Try to launch the Application


Thanks and Regards,

Vipin Solanki

----------------------------------------------------------------------------------------

I'm also having a CPU Quad4 and also getting the same error.

What you wrote doesn't work. Only result my icons at the buttom disappeared.

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Community Beginner ,
Dec 04, 2010 Dec 04, 2010

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I'm having this problem as well. Anyone else tried the above solution?

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Community Beginner ,
Feb 13, 2011 Feb 13, 2011

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Any further resolution on this?  I've been running

PS CS5 and PPro CS5 on my Dell laptop for more than 7 months

and am no getting msvcr90.dll start up crashes when I try

to run PS CS5...I can't accept that its a hardware issue (motherboard, et al)

from my experience...most likely a windows update issue that has caused the problem;

my laptop is a 64bit WIN 7 system running latest copies of PPro and PS CS5;

my 32 bit win7 system (also dell) continues to run PS CS5 just fine..

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Community Beginner ,
Feb 13, 2011 Feb 13, 2011

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Sorry it should read:

Any further resolution on this? I've been running

PS CS5 and PPro CS5 on my Dell laptop for more than 7 months

and am NOW getting msvcr90.dll start up crashes when I try

to run PS CS5...I can't accept that its a hardware issue (motherboard, et al)

from my experience...most likely a windows update issue that has caused the problem;

my laptop is a 64bit WIN 7 system running latest copies of PPro and PS CS5;

my 32 bit win7 system (also dell) continues to run PS CS5 just fine..

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New Here ,
Mar 21, 2011 Mar 21, 2011

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I also have a Core2 Quad processor, running on Windows Vista Business, and have been having this problem for weeks.

I turned off WMI in services, and wow.. Photoshop CS5 fires right up and works fine.

Amazing.

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LEGEND ,
Mar 22, 2011 Mar 22, 2011

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You shouldn't have to turn off the Windows Management Interface (which sooner or later you'll need) to run Photoshop CS5.  Most people don't have to do this, and Photoshop runs just fine.

You might also consider upgrading to Windows 7.  If you already are using Vista, Windows 7 will not be a giant leap to learn to use well, and it will be more efficient and stable on the same system.  Don't try to save time by installing it as an in-place upgrade, though...  Take the time to do a fresh, clean install and reinstall all your apps.  That will give you a fresh start that will pay you back with stability.

-Noel

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New Here ,
Mar 24, 2011 Mar 24, 2011

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Obviously I "shouldn't have to" turn off WMI to make Photoshop run.

As several people here, and many people in other forums, have mentioned that running a quad core processor seems to be the cause, it sure looks like a major bug somewhere.

I've seen reports of the same thing happening on quad core systems running Windows 7, so why would I waste time with that?

I really don't want to downgrade and go back to my two processor CPU. And I really haven't noticed a strong need for WMI to be running, except windows complains about the security center not running.

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Community Beginner ,
Jul 02, 2011 Jul 02, 2011

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I don't know if it will help but in my case :

I was working fine for days and today I had this problems (Runtime error c++ Microsoft visual... etc)

I searched for a while

I could reproduce the error (for me the error occured when I was moving a layer with glow on it)

anyway I was closing many program and then test the probleme by moving the layer (then photoshop crashes everytime)

but when I finally got to Jdownloader.exe (and java.exe or the name of java machine) I closed it

and photoshop did not do the error.

so in my case it was Jdownload and/or Java runtime.

so you should try to close any java program...

my computer spec :

MB: Gigabyte 870A

CPU : AMD Phenom II X6 1090T

RAM: G.Skill 16GB PC10600 Cas7

SSD and HDDs

GPU : Radeon 4650

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New Here ,
Feb 20, 2023 Feb 20, 2023

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LATEST

This error message typically indicates that there is a problem with the Microsoft Visual C++ Runtime Library, which is a component that Photoshop and many other applications rely on to run properly. Here are some steps you can take to troubleshoot the issue:

 

Update Microsoft Visual C++ Redistributable

 

First, try updating your Microsoft Visual C++ Redistributable package. This package contains the components that many applications, including Photoshop, need to run correctly.

To update the package, follow these steps:

 

  1. Go to the Microsoft Visual C++ 2010 Redistributable Package (x64) download page.
  2. Download the package and install it.
  3. Reboot your computer.
  4. Try launching Photoshop again.

 

If the issue persists, proceed to the next step.

 

Try running Photoshop in Compatibility Mode

Sometimes, older applications like Photoshop CS5 can have compatibility issues with newer versions of Windows. You can try running Photoshop in compatibility mode to see if it resolves the issue.

To run Photoshop in compatibility mode, follow these steps:

 

  • Right-click on the Photoshop shortcut or .exe file and select "Properties."
  • Click the "Compatibility" tab.
  • Check the box next to "Run this program in compatibility mode for:" and select "Windows 7" from the drop-down menu.
  • Click "Apply" and then "OK."
  • Try launching Photoshop again.

 

If the issue persists, proceed to the next step.

 

Reinstall Photoshop

If the above steps don't resolve the issue, it's possible that the Photoshop installation is corrupted. In that case, you should try reinstalling Photoshop. To do so:

 

  • Uninstall Photoshop completely.
  • Restart your computer.
  • Download a fresh copy of the Photoshop installer.
  • Install Photoshop again.
  • Try launching Photoshop again.

 

If the issue persists, there may be a deeper issue with your system. In that case, you may need to seek assistance from a technical expert. And, if you are facing java runtime errors you can read this error guide named [link removed by moderator]

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