Photoshop CS6 suddenly a trial version of Extended.

[oldbalddude]

Launched Photoshop CS6 this morning, and suddenly it is a trial version of CS6 Extended. I did not ask for this, I do not want this, I bought, paid for and registered the regular version on the day it was released. I am not renting the software via that stupid creative clod thing, I bought it the regular way. What is happening here? Is this going to happen every time they release a minor update? How do I make it go away?

[J453]

Psychdoc_1,

Thanks for the update. Let me know if anything changes.

[KirstyMc]

Have now updated my driver, cleared my PCD cache and re-registered... I'll let you know if anything changes!

Jeffrey- happy to join in, but warn them I need baby steps!!! ( the driver update was automatic, so I couldn't mess that up....)

[KirstyMc]

Ps... I meant to say Thanks Noel.... But my ipad doesn't let me edit posts.... So

Thanks Noel!

[SG...]

Hi Kirsty,

I'll send you a direct message with details. The intent is to make the process of checking the fix as simple as possible. I will certainly help out when needed, as well.

regards,

steve

[station_two]

The Adobe Installer and Updater teams, which I suspect must have a hand in activation and registration issues, are just about the most enigmatic bunch of human beings whose work I have ever come across.  That's all I will say about them in the hope this post doesn't get censored as did one of the last ones in which I commented on said teams along these lines.  [ nah, THIS one is right on topic - admin ]

That being said, I hope it is allowed to point out that even Adobe staff, engineering and otherwise, have had some choice words to say about what they "would like to do to those individuals", both publicly and privately.  Privately in e-mail correspondence, and publicly in the forums and in their individual blogs.

What I'm trying to say here is that it's not just Adobe customers who have to deal with the consequences.  Other Adobe teams are equally frustrated with them as we are.  Unfortunately, the elephantine Adobe bureaucracy is an unresponsive, immutable beast.

[Psychdoc_1]

No, mine is a Windows 7 64-bit system.

However, I am surprised that these issues seem to be happening on both Macs and Windows.

[Parsa9]

I have the latest update for standalone CS6 for Mac, the one containing PS 13.0.5.  I'm on a MacBook Pro running OS 10.6.8.
I was still having the trial version pop-up issue, and had to enter my serial number everytime I restarted the computer.
I tried deleting the FlexNet Publisher folder in /Library/Preferences/. So far, that seems to have worked.

Just thought I'd let the other Mac users know. If I encounter it again, I'll try the other other solutions on the page you posted (Error "Licensing has stopped working" | Mac OS).

[Parsa9]

Well, I've found that in my particular situation, deleting the FlexNet Publisher folder only works if I work on one machine.
I am using the software on two almost identical MacBook Pros, both my personal machines. One, a 2008 MBP, is at my school. It is in the slow process of dying, which is why I temporarily bought my second machine, a 2007 MBP, which I keep at home. The Adobe suite is loaded onto a 96 GB ExpressCard/32 SSD. I take this pop-in SSD from home to work. It is also my startup drive on both computers. Usually I just work at home, but I occasionally have to use Photoshop for a Keynote presentation at work. Even though the software is on the exact same SSD, I will get the trial version login every time I open the software when I switch computers. Both computers should be activated. I've entered the serial number many many times now. These are the only two machines I've ever used the software on, and they are both mine. Of course I do not use them simultaneously. I do use the cut and paste method for the serial number, but the process is getting really annoying, especially if I don't have a network connection for the software to log into.

[JackDenver]

I am working on a Dell Latitude Windows 8.1 laptop and have been using Photoshop CS6 (and earlier versions before CS6) with no problems for a long time. Now suddenly, I have a trail version of CS6 Extended and do not know how to get back to the CS6 version I have purchased and been using. I know this subject was on here last year but have not seen any updates since then and there did not seem to be a solution posted back then. Was a solution ever found? Any suggestions what to do?