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Photoshop detected an error in your display driver

Engaged ,
Jun 26, 2021 Jun 26, 2021

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I've searched the forum but haven't found a solution to my issue with PS 22.4.2.

 

In Preferences->Performance, for the Graphics Processor it lists "Photoshop detected an error in your display driver". I've installed the latest version of the driver for my NVidia GeForce GTX 650 Ti. PS 2021 system requirements list Microsoft DirectX 12 which that card supports. The User Graphics Processor and Advance Settings are greyed out.

 

In LrC 10.3, it shows the graphics card it says "Your system automatically supports basic acceleration" under the NVidia GeForce GTX 650 Ti. text if that means anything.

 

Attached is the system info.

 

Thanks in advance for any help/insight

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Performance, Problem or error, Windows

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correct answers 1 Correct answer

Adobe Community Professional , Jun 26, 2021 Jun 26, 2021
Your GPU does not meet Photoshop 2021 requirements 2GB VRAM. You need to upgrade your Display adapter for Photoshop 2021.  Use Photoshop 2020 instead. Your System Info shows this:

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Adobe Community Professional ,
Jun 26, 2021 Jun 26, 2021

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Your GPU does not meet Photoshop 2021 requirements 2GB VRAM. You need to upgrade your Display adapter for Photoshop 2021.  Use Photoshop 2020 instead. Your System Info shows this:

image.png

JJMack

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Engaged ,
Jun 26, 2021 Jun 26, 2021

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Thanks @JJMack for both finding the answer and showing me I should have read the system info first. 

I hardly use PS and mostly LrC.

My system is old, and I had issues upgradin to Windows 10, so downgrading to PS 2020 is a better plan than replacing the video driver.

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Community Beginner ,
Nov 05, 2021 Nov 05, 2021

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Hi, i had the same problem.

I make this ( create a PSuserconfig.txt) and solved my problem.

In Photoshop 2021 and 2022.

 

See the answer here:

https://community.adobe.com/t5/photoshop-ecosystem-discussions/photoshop-v22-4-1-stil-doesn-t-detect...

(Step 4)

quote

I've searched the forum but haven't found a solution to my issue with PS 22.4.2.

 

In Preferences->Performance, for the Graphics Processor it lists "Photoshop detected an error in your display driver". I've installed the latest version of the driver for my NVidia GeForce GTX 650 Ti. PS 2021 system requirements list Microsoft DirectX 12 which that card supports. The User Graphics Processor and Advance Settings are greyed out.

 

In LrC 10.3, it shows the graphics card it says "Your system automatically supports basic acceleration" under the NVidia GeForce GTX 650 Ti. text if that means anything.

 

Attached is the system info.

 

Thanks in advance for any help/insight


By @DS256

 

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