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Photoshop do not wort without internet.

New Here ,
Dec 20, 2022 Dec 20, 2022

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Hello. I have problems with the work of photoshop, it does not work without the Internet. I live in Ukraine and there is no light and communication for 2 days. Please tell me how to solve the problem.
Even if I logged in with the Internet, the authorization passed on reboot again does not work.
Screenshot_2.jpgScreenshot_3.jpgScreenshot_4.jpg



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correct answers 1 Correct answer

Community Expert , Dec 22, 2022 Dec 22, 2022

Contact Adobe Customer Care they can assist you.

https://helpx.adobe.com/contact.html

 

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Community Expert ,
Dec 21, 2022 Dec 21, 2022

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Please see here: Gelöst: how to open/use Lightroom or Photoshop if there is... - Adobe Support Community - 12182607

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce GTX 1050 Ti - Windows 10 Pro 22H2 -- LR-Classic 12.1 - Photoshop 24.1. - Nik Collection 5 - Topaz Sharpener AI

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Community Expert ,
Dec 21, 2022 Dec 21, 2022

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The Creative Cloud software verifies the account status on Adobe servers once a day. If the account is in good standing (that is, payment is up-to-date) when the last verification happens, the software status refreshes to run for at least 99 days offline with an annual subscription. Month to month, much less! 

 

See: 

 

https://helpx.adobe.com/ie/creative-cloud/kb/internet-connection-creative-cloud-apps.html

 

https://helpx.adobe.com/creative-cloud/help/manage-apps-services-desktop.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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New Here ,
Dec 22, 2022 Dec 22, 2022

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Even if I was online today, after disconnecting it will not work.

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Community Expert ,
Dec 22, 2022 Dec 22, 2022

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Pinging @CoryShubert 

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Community Expert ,
Dec 22, 2022 Dec 22, 2022

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Can you access the Adobe Creative Cloud application?

https://helpx.adobe.com/ie/download-install/kb/troubleshoot-creative-cloud-activation-errors.html

 

 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Expert ,
Dec 22, 2022 Dec 22, 2022

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Contact Adobe Customer Care they can assist you.

https://helpx.adobe.com/contact.html

 

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Community Expert ,
Dec 22, 2022 Dec 22, 2022

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There should be a chat bubble on the bottom right of the page.

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