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10

photoshop does not open pics from hard drive

New Here ,
Sep 27, 2023 Sep 27, 2023

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I dont know what I am doing wrong? I have so much grief from photoshop 2023 and now 2024.  Have uninstalled all adobe apps and reistalled several times.  Lightroom classic works great, but the power house photoshop is a bit of a pain.  I can open pics from lightroom classic to photoshop and work in there, but can not open them in photoshop 23/24 at all unless they are on the cloud?  Is this really how they are suppose to work?  The new AI stuff in photoshop does not work at all either... there is no box that opens when I select something I want to remove via ai.  the older options are sub par and not practical.  Please help. getting beyond frustrated here... An no it is not my computer specs... have a nice gaming laptop that I bought just for editing... has a 3060 video cards, 12th gen I5 and 32 gigs ram.  as well as newer style SSD running at 3000 Mbs

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Adobe
Community Expert ,
Sep 27, 2023 Sep 27, 2023

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Can you describe steps that you are taking to open images from your drive. Even better, please record short video to visualize  problem. What format you are trying to open from Photoshop using File > Open command?

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Community Expert ,
Sep 27, 2023 Sep 27, 2023

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Are you trying to open them from Lightroom CC (vs Classic)?  If so, try uninstalling LR CC and reinstalling. 

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