Copy link to clipboard
Copied
Copy link to clipboard
Copied
Without any exact system info we can't really tell you much. Perhaps there's not enough RAM, perhaps your graphics card is not compatible. You'd have to provide that info. The install logs might also offer insights into which pre-install test is failing:
Troubleshoot Adobe Creative Cloud install issues with log files
Mylenium
Copy link to clipboard
Copied
There is more than just the version of your OS that would allow support or not as already outlined.
All outlined here:
https://helpx.adobe.com/photoshop/system-requirements.html
Copy link to clipboard
Copied
Uninstalling 24.0.1 and then re-installing will fix this issue. System requirements shouldn't matter. This is an issue Adobe should look at on their side.
Copy link to clipboard
Copied
Copy link to clipboard
Copied
System requirements shouldn't matter. This is an issue Adobe should look at on their side.
By @deviantmonkey
Sorry, no.
https://helpx.adobe.com/photoshop/system-requirements.html
Updated all the time, as outlined above.
Copy link to clipboard
Copied
In my case the Information in the Adobe Cloud App Upgrade section told me I needed to upgraed to SSE4.2. That's part of the instruction sets for newer CPUs. That just isn't going to happen on my old PC so that's the end of any Photoshop ugrades on there for me.