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Photoshop does not update to 24.0.1.

New Here ,
Nov 20, 2022 Nov 20, 2022

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Photoshop is not updating version 24.0.1 with the message that my pc is not compatible. I use Windows 11, so it should be ok. Why does this happen? 

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Community Expert ,
Nov 20, 2022 Nov 20, 2022

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Without any exact system info we can't really tell you much. Perhaps there's not enough RAM, perhaps your graphics card is not compatible. You'd have to provide that info. The install logs might also offer insights into which pre-install test is failing:

 

Troubleshoot Adobe Creative Cloud install issues with log files

 

Mylenium

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Community Expert ,
Nov 20, 2022 Nov 20, 2022

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There is more than just the version of your OS that would allow support or not as already outlined. 

All outlined here:

https://helpx.adobe.com/photoshop/system-requirements.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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