Photoshop doesn't load properly and also the program freezes when opening

New Here ,
Jul 20, 2022 Jul 20, 2022

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hi everyone! all of a sudden, after photoshop working normally for a year, i opened a new file and it froze the program and doesn't even load properly.

 

i have tried reinstalling it and updating to the latest version, however no fix yet.

 

if anyone could help me out that would be great, thank you so much!

 

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New Here ,
Jul 20, 2022 Jul 20, 2022

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Same. It updated earlier this evening and now it takes 25 minutes to open a file, or just stops responding completely. It was fine before the update. 

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Community Expert ,
Jul 20, 2022 Jul 20, 2022

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The Adobe Creative Cloud app allows for multiple versions of Photoshop to be simultaneously installed. You could try installing and using an earlier version to better isolate the problem.

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