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Despite updating Photoshop and the nvidia driver, the program throws an error
Cannot open: “PZN_8707.NEF” because a program error occurred.
Photoshop 25.0
Windows 10
Can anyone help?
Photoshop Error information
Code: -1
Text: ponieważ wystąpił błąd programu
Message: Nie można otworzyć: “PZN_8707.NEF” ponieważ wystąpił błąd programu.
Stack:
Adobe Photoshop 25.0.0 20230906.r.37 b14e317 - x86
0 address: 0x00007FF7A6125771 base: 0x00007FF7A1900000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
1 address: 0x00007FF7A4820826 base: 0x00007FF7A1900000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF7A481FC49 base: 0x00007FF7A1900000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF7A4821E23 base: 0x00007FF7A1900000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4 address: 0x00007FF7A31A2CC5 base: 0x00007FF7A1900000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
5 address: 0x00007FF7A2AE9943 base: 0x00007FF7A1900000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF7A2AF0DCC base: 0x00007FF7A1900000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF7A2AF053D base: 0x00007FF7A1900000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF7A2AF0082 base: 0x00007FF7A1900000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF7A2972EE4 base: 0x00007FF7A1900000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF7A1F1C0BE base: 0x00007FF7A1900000 module name: 'Photoshop.exe' symbol: ?do_always_noconv@?$codecvt_null@_W@archive@boost@@EEBA_NXZ:-1 in n.a.
11 address: 0x00007FF7A5CA0273 base: 0x00007FF7A1900000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
12 address: 0x00007FF7A2B1451E base: 0x00007FF7A1900000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7A486CC7B base: 0x00007FF7A1900000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
14 address: 0x00007FF7A4873E9E base: 0x00007FF7A1900000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
15 address: 0x00007FF7A2AEF8CB base: 0x00007FF7A1900000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF7A4874AA6 base: 0x00007FF7A1900000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
17 address: 0x00007FF7A486F51C base: 0x00007FF7A1900000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
18 address: 0x00007FF7A483DA31 base: 0x00007FF7A1900000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
19 address: 0x00007FF7A483D125 base: 0x00007FF7A1900000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
20 address: 0x00007FF7A482576A base: 0x00007FF7A1900000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
21 address: 0x00007FF7A4875506 base: 0x00007FF7A1900000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
22 address: 0x00007FF7A5CBB428 base: 0x00007FF7A1900000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
23 address: 0x00007FF7A5CBB4BD base: 0x00007FF7A1900000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
24 address: 0x00007FF7A5C7BD65 base: 0x00007FF7A1900000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
25 address: 0x00007FF7A5C8A01A base: 0x00007FF7A1900000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
26 address: 0x00007FF7A41C73CD base: 0x00007FF7A1900000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
27 address: 0x00007FF7A5C7E04B base: 0x00007FF7A1900000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
28 address: 0x00007FF7A5D4FA82 base: 0x00007FF7A1900000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
29 address: 0x00007FF8E56E7344 base: 0x00007FF8E56D0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
30 address: 0x00007FF8E76C26B1 base: 0x00007FF8E7670000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.
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Photoshop does not open raw files. Photoshop passes that task to Adobe Camera Raw. Please try using Bridge to open your NEF file and report back:
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Try resetting the Camera Raw preferences.
In Photoshop, go to Edit > Preferences. Press the Control key and click Camera Raw.
Click Yes in the dialog that follows.
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