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Photoshop doesn't work on MacOS Monterry

Community Beginner ,
Nov 24, 2021 Nov 24, 2021

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Hi everybody!

I've just instaled MacOs Montery and... Photoshop doesen't work.

Basically everything fails.

S.O.S I need to use on my job.

Any solutions?

Thanks, 🙂

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correct answers 1 Correct answer

LEGEND , Nov 24, 2021 Nov 24, 2021

First, IF you have a job, roll back and get the job done FIRST.

2nd, Photoshop runs just fine on that OS (for many of us). So something isn't right on your system. 

3rd, we really need more specifics of what isn't working. There are a few steps you can take to get to the bottom of this issue that is plaguing your Mac but some testing is in order. 

Try trashing your Photoshop preferences. Press and hold Option+Command+Shift (Mac OS) immediately after launching Photoshop. You will be prompted to d

...

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Community Expert ,
Nov 24, 2021 Nov 24, 2021

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Hi @Judith21926053xpp9 

One possible solution is to roll back to Big Sur after doing a full system backup.

Jane

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Adobe Employee ,
Nov 24, 2021 Nov 24, 2021

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Doesn't work in what way? What version of Photoshop do you have installed?

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Community Beginner ,
Nov 24, 2021 Nov 24, 2021

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After McOsMonterey have been dowloaded Photoshop 2022 show different problems, I can't duplicate layers, I can't copy and paste, photoshop closes unexpectedly.
I restarted my computer into Safe Mode, and now Photoshop fail to launch.
To roll back to Big Sur is a little bit complicated for me.
What can I do?

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LEGEND ,
Nov 24, 2021 Nov 24, 2021

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First, IF you have a job, roll back and get the job done FIRST.

2nd, Photoshop runs just fine on that OS (for many of us). So something isn't right on your system. 

3rd, we really need more specifics of what isn't working. There are a few steps you can take to get to the bottom of this issue that is plaguing your Mac but some testing is in order. 

Try trashing your Photoshop preferences. Press and hold Option+Command+Shift (Mac OS) immediately after launching Photoshop. You will be prompted to delete the current settings. Better? 

 

If not, try logging into another account (you may need to make one), still problems? 
Try starting up in Safe mode (hold down Shift Key when booting), still problems? 
You might want to try running a free utility like Onyx: still problems? 
https://www.titanium-software.fr/en/onyx.html
Also view:
https://www.macworld.com/article/352902/onyx-review-macos.html
https://www.macworld.com/article/224955/how-to-reset-a-macs-nvram-pram-and-smc.html
From Adobe:
https://helpx.adobe.com/photoshop/kb/basic-troubleshooting.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Beginner ,
Nov 24, 2021 Nov 24, 2021

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Problem solved, many thanks!!

I've trashed the Photoshop preferences, and now Photoshop works perfect.

Once again, thanks, 🙂

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New Here ,
Dec 07, 2021 Dec 07, 2021

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hi please tell me the stips for it coz i have same problem here :((

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Community Beginner ,
Dec 08, 2021 Dec 08, 2021

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Hi,

Well, I had two different problems when I updated my computer to mac OS Monterey.

The first one, (my fault) I installed mac OS Monterey in the middle of a project, so the file was damaged.

The other one was solved trashing the Photoshop preferences. Press and hold Option+Command+Shift (Mac OS) immediately after launching Photoshop.

I hope you can fix it. 🙂

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