Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Photoshop doesn't work on MacOS Monterry

New Here ,
Nov 24, 2021 Nov 24, 2021

Copy link to clipboard

Copied

Hi everybody!

I've just instaled MacOs Montery and... Photoshop doesen't work.

Basically everything fails.

S.O.S I need to use on my job.

Any solutions?

Thanks, 🙂

TOPICS
macOS

Views

67

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Community Professional , Nov 24, 2021 Nov 24, 2021
First, IF you have a job, roll back and get the job done FIRST. 2nd, Photoshop runs just fine on that OS (for many of us). So something isn't right on your system.  3rd, we really need more specifics of what isn't working. There are a few steps you can take to get to the bottom of this issue that is plaguing your Mac but some testing is in order.  Try trashing your Photoshop preferences. Press and hold Option+Command+Shift (Mac OS) immediately after launching Photoshop. You will be prompted to d...

Likes

Translate

Translate
Adobe Community Professional ,
Nov 24, 2021 Nov 24, 2021

Copy link to clipboard

Copied

Hi @Judith21926053xpp9 

One possible solution is to roll back to Big Sur after doing a full system backup.

Jane

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 24, 2021 Nov 24, 2021

Copy link to clipboard

Copied

Doesn't work in what way? What version of Photoshop do you have installed?


Senior Product Manager - Customer Advocacy - Digital Imaging

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 24, 2021 Nov 24, 2021

Copy link to clipboard

Copied

After McOsMonterey have been dowloaded Photoshop 2022 show different problems, I can't duplicate layers, I can't copy and paste, photoshop closes unexpectedly.
I restarted my computer into Safe Mode, and now Photoshop fail to launch.
To roll back to Big Sur is a little bit complicated for me.
What can I do?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Nov 24, 2021 Nov 24, 2021

Copy link to clipboard

Copied

First, IF you have a job, roll back and get the job done FIRST.

2nd, Photoshop runs just fine on that OS (for many of us). So something isn't right on your system. 

3rd, we really need more specifics of what isn't working. There are a few steps you can take to get to the bottom of this issue that is plaguing your Mac but some testing is in order. 

Try trashing your Photoshop preferences. Press and hold Option+Command+Shift (Mac OS) immediately after launching Photoshop. You will be prompted to delete the current settings. Better? 

 

If not, try logging into another account (you may need to make one), still problems? 
Try starting up in Safe mode (hold down Shift Key when booting), still problems? 
You might want to try running a free utility like Onyx: still problems? 
https://www.titanium-software.fr/en/onyx.html
Also view:
https://www.macworld.com/article/352902/onyx-review-macos.html
https://www.macworld.com/article/224955/how-to-reset-a-macs-nvram-pram-and-smc.html
From Adobe:
https://helpx.adobe.com/photoshop/kb/basic-troubleshooting.html

Author “Color Management for Photographers" & "Photoshop CC Color Management"

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 24, 2021 Nov 24, 2021

Copy link to clipboard

Copied

LATEST

Problem solved, many thanks!!

I've trashed the Photoshop preferences, and now Photoshop works perfect.

Once again, thanks, 🙂

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines