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Photoshop draining battery even while not in use

New Here ,
Mar 02, 2022 Mar 02, 2022

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Hey there, I'm new to photoshop so maybe this is an obvious question. I'm on Mac, and even when I've fully closed Photoshop, my computer says it is still "Using Significant Energy". The fans on my laptop are always running and my keyboard is always burning hot. Is there any way to solve this? I already tried turning off Cloud services in Creative Cloud, and I even tried uninstalling Creative Cloud, but nothing has changed. Please help!

Macbook Pro (15-inch, 2017) 3.1GHz Core i7

16 GB memory

macOS Monterey, version 12.2

Photoshop version 23.2.1

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correct answers 1 Correct answer

New Here , Nov 10, 2022 Nov 10, 2022

I ended up just uninstalling photoshop and reinstalling it right after and that worked. A little extreme, but it fixed the problem.

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Community Expert ,
Mar 02, 2022 Mar 02, 2022

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Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

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New Here ,
Nov 10, 2022 Nov 10, 2022

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No

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Community Expert ,
Nov 10, 2022 Nov 10, 2022

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That's not normal behaviour at all – it might be worth taking your laptop to a Mac specialist to have it checked out.

 

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New Here ,
Nov 10, 2022 Nov 10, 2022

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I ended up just uninstalling photoshop and reinstalling it right after and that worked. A little extreme, but it fixed the problem.

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Community Expert ,
Nov 10, 2022 Nov 10, 2022

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Can you post your Photoshop system info here?

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