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Photoshop error file after latest 2022 update

New Here ,
Nov 18, 2021 Nov 18, 2021

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Hi all,

 

I'm getting a Photoshop error file when closing photoshop after latest 2022 update - Can't write new document presets file.

 

Any ideas?

 

Thanks.

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Adobe Employee ,
Nov 22, 2021 Nov 22, 2021

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Try creating a new Admin user account and run Photoshop from the new user account to see if the problem goes away: https://helpx.adobe.com/photoshop/kb/basic-troubleshooting.html#permissions


Senior Product Manager - Customer Advocacy - Digital Imaging

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