• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Photoshop files disappearing

New Here ,
Oct 12, 2022 Oct 12, 2022

Copy link to clipboard

Copied

A few days ago I was working on a project but then a few days later when I tried to put it on a doc it didn't work and when I tried to open the file directly on photoshop, it had disappeared when I double clicked on it and now I can no longer fing the files.

TOPICS
macOS

Views

45

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 12, 2022 Oct 12, 2022

Copy link to clipboard

Copied

Hi there,

 

Thanks for reaching out.

Which version of Photoshop and macOS are you using? Where did you save the files? Is it a PSD file? Does it happen with all the files? What happens when you try to open it? Do you get any error messages?

Would you mind sharing a sample file with us?

We're here to help, just need more info.

 

Thanks,

Ranjisha

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 12, 2022 Oct 12, 2022

Copy link to clipboard

Copied

I am using macos montery and I saved them all locally on a seperate folder and it is a .PSD file.

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 12, 2022 Oct 12, 2022

Copy link to clipboard

Copied

Is it possible you saved it to the Adobe Cloud? 

https://helpx.adobe.com/creative-cloud/help/cloud-document-faqs.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 12, 2022 Oct 12, 2022

Copy link to clipboard

Copied

LATEST

The adobe cloud is not working for me so it is impossible for me to even try to save it.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines