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1

Photoshop files not displaying or fully opening in Photoshop

Community Beginner ,
Mar 08, 2021 Mar 08, 2021

I'm having a problem opening existing PS files on PS 2021. When I try to open them PS opens and has the file title showning on the tab and the file image displayed in the Navigator window. But the file does not display on the work area/artboard. I'm on Big Sur, could this be the problem.

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correct answers 1 Correct answer

Community Expert , Mar 08, 2021 Mar 08, 2021

Restart your Mac, if that doesn't work, then Rest PS preferences settings

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Community Expert ,
Mar 08, 2021 Mar 08, 2021

Restart your Mac, if that doesn't work, then Rest PS preferences settings

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Community Beginner ,
Mar 08, 2021 Mar 08, 2021

Thanks. I will try that to see if that fixes it. But as I just found out, there is no problem with the full screen mode, just the standard screen mode, which I prefer to use.

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Community Beginner ,
Mar 08, 2021 Mar 08, 2021

Hi again Mohammad, I rebooted an reset PS preferences and the problem is now solved. Images now open properly in standard screen mode. So thanks once again.

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New Here ,
Apr 25, 2024 Apr 25, 2024

why am i suddenly getting "cr" on every image i've worked on this morning? After saving work the image has _tif.c2paws at the end & won't open

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Community Beginner ,
Mar 08, 2021 Mar 08, 2021

I just found that it is something to do the standard screen mode, because if I go to full screen mode then the image displays perfectly. I'm not mirroring or using a second monitor. But I'm now wondering if it has anyting to do with Sidecar, which I was looking into as I was interested in using it but have so far not actually used. 

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New Here ,
Apr 05, 2023 Apr 05, 2023

I'm having the same problem!

 

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Community Beginner ,
Apr 26, 2023 Apr 26, 2023

I'm also having the same problem. Resetting preferences hasn't worked for me.

 

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New Here ,
Nov 02, 2023 Nov 02, 2023

I am having this issue as well. Any solutions other than those already mentioned?

 

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New Here ,
Feb 04, 2024 Feb 04, 2024

I have a PC desktop.  opening the app to use it is not easy

 

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Community Beginner ,
Feb 05, 2024 Feb 05, 2024

It might be worth looking at the graphics card settings. In preferences > Performance > Graphics Processor Settings UNTICK the 'Use Graphics Processor' box.

 

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New Here ,
Feb 13, 2024 Feb 13, 2024

Worked on Mac when I did this step.

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New Here ,
Mar 26, 2024 Mar 26, 2024

On a Macbook running Sonoma and this worked for me

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Explorer ,
Mar 27, 2024 Mar 27, 2024

Yeah, that works but is also disables features that rely on using the graphics processor like being able to rotate the canvas.

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New Here ,
Sep 21, 2024 Sep 21, 2024

When I click on the menus such as file or filter, Photoshop does not respond to me and does not open the menus. Why? plz i need help 

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New Here ,
Mar 05, 2025 Mar 05, 2025
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pressing ctrl+k should open  the settings, but it doesent do anything

 

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